
Service Delivery Coordinator
2 days ago
Gaichu Management Services Pvt Ltd., Pakistan
- Responsible for coordinating the steady state service delivery to client accounts promoting the continuous improvement of productivity, service quality and customer satisfaction.
- Allocate appropriately resources for the assignments in line with customer service level agreements.
- Work with the rest of the operational support teams to ensure the efficiency of our service.
- Escalate any issues to a Senior Team Member where appropriate and in a prompt manner.
- Understand the various software applications which are used to run the operation, many of which are unique to our environment.
- Ensure that accurate updates are made to the system to enable a thorough audit trail to be completed for all assignments.
- Focus on ensuring seamless delivery to all clients by administering and allocating workloads across the captioning department.
- Maintain a healthy relationship with the customer and facilitate service delivery team day to day operations.
- Proactively manage change in scope, identifying potential issues and devising contingency plans or alternate solutions with the least impact to customers and projects.
Excellent interpersonal and communication skills.
Proficient spoken English language.
Clear and effective written skills preferred.
Proactively follows up and follows through with multiple tasks.
Proficient in all Microsoft applications.
Maintain a positive attitude focused on customer satisfaction.
Must be flexible to work overtime and weekends.
Must be flexible to work on rotating shifts.
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Service Delivery Coordinator
1 week ago
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Service Delivery Lead
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IT Service Delivery Specialist
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Service Delivery Specialist
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Project Coordinator
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IT Service Delivery Specialist
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Head of Service Delivery
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3 days ago
Islamabad, Islamabad, Pakistan Service Square Full timeAbout Service SquareWe are a professional facility management company with extensive experience in delivering high-quality services to our clients.Job DescriptionAs a Project Manager, you will be responsible for overseeing the successful delivery of projects from inception to completion.You will work closely with our team to ensure that all projects are...
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Service Delivery Manager
3 days ago
Islamabad, Islamabad, Pakistan Syntax Scientific Full timeJob SummaryWe are seeking a skilled Instrumentation and Calibration Expert to join our team at Syntax Scientific. As a key member of our operations team, you will play a critical role in ensuring the delivery of high-quality technical services to our clients.Key Responsibilities:Performing validation and calibration services in accordance with provided...
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Service Delivery Officer
1 week ago
Islamabad, Islamabad, Pakistan The Communi Tech Full timeJob DescriptionService Delivery OfficerYou will be responsible for delivering exceptional customer service and support to our clients. This includes:Responding to client emails and phone callsScheduling shifts of our client's staffAccurate data keeping and reporting to managementComplying with all given guidelinesSkills and QualificationsExcellent phone...
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Support Services Coordinator
4 hours ago
Islamabad, Islamabad, Pakistan ibex Full timeJob Description">As a Support Services Coordinator, you will play a critical role in ensuring that our customers receive exceptional service and support. This is an exciting opportunity to work with a dynamic team and contribute to the growth and success of ibex.Key Responsibilities:Providing assistance to customers with their questions, issues, new orders,...
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IT Service Delivery Professional
2 days ago
Islamabad, Islamabad, Pakistan Evernex Full timeWhat You'll DoAs a Technical Support Engineer at Evernex, your primary focus will be on delivering exceptional customer service while resolving complex technical issues related to server and storage equipment. This includes diagnosing problems, developing and implementing solutions, and collaborating with internal stakeholders to ensure seamless support...
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Service Delivery Specialist
2 weeks ago
Islamabad, Islamabad, Pakistan WellnessLiving Systems Inc. Full timeWe're a software company with a heart, placing people and community at the center of everything we do. Our diverse and inclusive culture provides our people and customers with the support, resources, and tools they need to achieve their goals—professionally and personally. As a Service Delivery Specialist at WellnessLiving Systems Inc., you'll take...