Call Center Specialist

3 weeks ago


Lahore, Punjab, Pakistan RSF SOFT Full time

This is a full-time on-site role for a Call Center Specialist located in Lahore. The Call Center Specialist will be responsible for handling customer support, providing excellent customer service, managing communication through various channels, and ensuring efficiency in the contact center. Daily tasks include addressing customer inquiries, resolving issues, and maintaining high levels of customer satisfaction.

Qualifications

Customer Support and Customer Service skills
Strong Communication skills
Experience in Contact Centers
Computer Literacy
Excellent interpersonal skills
Ability to work in a fast-paced environment
Previous experience in a similar role is a plus
Bachelor's degree or relevant certification preferred

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