Call Center Specialist

3 weeks ago

Lahore, Punjab, Pakistan REVCORP Full time
Call Center Specialist

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REVCORP is your trusted partner in scaling business success through customized solutions in staff augmentation, offshore team management, and BPO services. We specialize in building high-performing lead generation, sales, and customer support teams, designed to accelerate your company's growth. By leveraging our global talent network and operational expertise, REVCORP empowers businesses to boost efficiency, reduce costs, and enhance customer experiences. Unlock the potential of your business with REVCORP—where growth meets innovation.

Company Description

REVCORP is your trusted partner in scaling business success through customized solutions in staff augmentation, offshore team management, and BPO services. We specialize in building high-performing lead generation, sales, and customer support teams, designed to accelerate your company's growth. By leveraging our global talent network and operational expertise, REVCORP empowers businesses to boost efficiency, reduce costs, and enhance customer experiences. Unlock the potential of your business with REVCORP—where growth meets innovation.

Role Description

This is a full-time on-site role for a Call Center Specialist located in Lahore District. The Call Center Specialist will handle customer inquiries, provide customer support, and ensure a high level of customer satisfaction. Daily tasks include answering calls, responding to emails, and resolving customer issues efficiently. Additionally, the specialist will document all interactions, escalate complex queries, and provide feedback to improve service quality.

Qualifications
  • Strong skills in Customer Support and Customer Service
  • Excellent Communication skills and experience in Contact Centers
  • Proficiency in Computer Literacy
  • Exceptional problem-solving abilities
  • Ability to work independently and as part of a team
  • Prior experience in a similar role is advantageous
  • Bachelor's degree in a relevant field is preferred
Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
  • IndustriesOutsourcing and Offshoring Consulting

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