Sales Executive
3 days ago
We are an equal opportunity employer. However, for this position, we encourage male candidates to apply.
Responsibilities- Answer or make calls to clients to learn about and address their needs.
- Guide clients efficiently and accurately for their queries, explaining possible options, and ensuring they feel supported and valued.
- Engage in active listening with clients, confirming or clarifying information related to inquiries.
- Build lasting relationships with clients and other call center team members based on trust and reliability.
- Utilize software, databases, scripts, and tools appropriately.
- Convert inquiries into appointments with the sales team or recommend products that may better suit client needs.
- Participate in training and other learning opportunities to expand knowledge of the company and position.
- Adhere to all company policies and procedures.
- Exceptional client service, active listening, and verbal and written communication skills, along with a professional phone voice.
- Understanding of company products, services, and policies.
- Proficiency with computers and strong typing skills.
- Ability to convert inquiries/leads into appointments with the sales team.
- Strong time management and decision-making skills.
- Adaptability and accountability.
- Proficient in Microsoft Office.
- Ability to read, write, and speak English effectively.
- Comfortable multi-tasking and prioritizing tasks without guidance.
Individual & Family Services - Lahore, Pakistan
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