Enterprise Sales Customer Success

Enterprise Sales Customer Success (Software Export)Enterprise Sales Customer Success (Software Export)

Alachisoft currently has an opening for an Enterprise Software Sales Customer Success Executive for the US, Canada, UK, Western Europe, and Australia / New Zealand markets in our highly talented sales team to grow sales. This opportunity is for a self-motivated, passionate, execution-oriented sales executive.

You are responsible for growing sales pipeline revenue from new accounts and existing customers. This role involves sales of our software product based on company-provided territory targets, website registration leads, marketing/event campaigns, and/or existing customers. This position requires that you meet both quarterly targets and Key Performance Indicators (KPIs). You must also build and maintain professional relationships with internal company team members.

Our software product NCache is being used by a large variety of mid-size to large organizations in US/Canada, UK, Western Europe, and Australia / New Zealand markets including Fortune 500 companies across many industries, regions, and countries.

Responsibilities

• Contact B2B inbound leads, qualifying and converting leads into opportunities
• Follow up on existing customers to deepen relationships and ensure customer satisfaction
• Follow up on all revenue opportunities until they are finalized
• Prepare targeted emails and promotion materials for prospects & customers
• Articulate company value proposition to prospects & customers
• Execute using the company sales methodology, & recommend improvements to processes
• Achieve Monthly KPIs based on:
• - Touch-points (prospects & customers)
• - Quality conversations
• - Opportunities (quantity and size)
• - Deals won
• Recording all activities in the company CRM
• Working as a self-directed team member

Desired Skills & Experience

• 10+ years of overall B2B sales / customer satisfaction experience
• BA/BS degree in Technology, Business, or equivalent
• Proven track record with impressive results
• Excellent telephone sales skills
• Proficient in speaking to software DEV & IT engineers
• Excellent written and oral communication and presentation skills in American English
• Creative thinking, detail-oriented, & excellent time management
• Overwhelming desire to WIN

Company Description

Alachisoft is a privately held and growing company originally from Silicon Valley, California, but now based in Dallas, Texas, with an offshore partner office in Islamabad.

Alachisoft provides a popular high-performance Open Source In-Memory Distributed Cache called NCache. NCache is deployed with high-traffic server applications running in on-premises and Azure/AWS cloud environments, either on Virtual Machines (VMs) or Kubernetes / Docker Clusters. NCache boosts the performance and scalability of .NET web apps, Web service apps, Microservices Apps, and general high-traffic server apps. NCache has a proven track record since 2005 with hundreds of customers all over the world and especially in the US, Canada, the UK, Western Europe, and Australia / New Zealand.

Our environment is fast-paced and innovative. Our culture is focused on solving daunting challenges while supporting our employees to maintain a healthy balance of hard work and fun. We are proud of the quality of our employees, the importance of our mission, and the clients we serve.

Excellent compensation is offered for this position, along with benefits including medical coverage, holidays, and personal time off. This is an on-site job opening.

Please apply for this job here, and then you may call our HR landline number +92 (51) 844-8835 or WhatsApp number +92 326 805-1868 to follow up. Our Islamabad offshore partner office is located at:

Alachisoft (Pvt) Ltd (offshore partner of Alachisoft USA)

Ph:+92 (51) 844-8835

WhatsApp: +92 326 805-1868

Seniority level

• Seniority levelNot Applicable

Employment type

• Employment typeFull-time

Job function

• Job functionSales and Business Development
• IndustriesSoftware Development

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