Call Center Agents

3 days ago

Lahore, Punjab, Pakistan Drive Tech Services Full time

You will be responsible for answering calls, managing customer inquiries, and maintaining our Customer Relationship Management (CRM) system.

Fluency in English is a requirement for this US-based position. If you are a proactive problem-solver with excellent communication skills in English language, we would love to hear from you

Job Specification

Answer incoming calls and route them to the appropriate departments or individuals.
Respond to customer inquiries promptly and courteously, providing accurate information about our products or services.
Manage and update the CRM system, ensuring all customer data is accurate and up to date.Assist with organizing and scheduling appointments, meetings, and conferences.
Collaborate with various teams within the organization to resolve customer issues and address their needs.
Generate reports and provide insights on customer interactions and trends to support business decision-making.

Qualifications:

High school diploma or equivalent; additional certifications or training in Calling in US Market or customer service is a plus.
Proven experience in a customer service or receptionist role, with excellent telephone etiquette and strong interpersonal skills.
Fluency in English, with the ability to communicate effectively with customers and colleagues.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant office software.
Exceptional organizational skills with the ability to multitask and prioritize tasks effectively.
Strong attention to detail, ensuring accuracy in data entry and customer information management.
Excellent verbal and written communication skills in English, with a friendly and professional phone manner.
Ability to work independently and collaboratively as part of a team, demonstrating a proactive and positive attitude.

#J-18808-Ljbffr

  • Call Center Representative

    4 days ago

    Lahore, Punjab, Pakistan Call Matricx Full time

    Call Center agent required. Basic salary, Sales Bonus, Sales incentive, and cash promos. Agent of the week and Agent of the month. Freshers and Experienced both can apply.ShiftsEVENING SHIFTTimings: 02:00PM - 10:00PM.NIGHT SHIFTTimings: 09:00PM - 05:00AM.Up to: RS.70,000 per month + Incentives + Commission.Perks and Benefits- Incentives start from first...

  • Call Center Agent

    4 days ago

    Lahore, Punjab, Pakistan ID Logix Full time

    ID Logix is looking to hire Night Call Center Agents to join our team in Pattoki. As a Night Call Center Agent, you will be responsible for handling incoming and outgoing calls to assist customers with inquiries and concerns regarding our telecommunications services.Responsibilities:- Answering incoming calls and responding to customer inquiries- Making...

  • Call Center Agents

    14 hours ago

    Lahore, Punjab, Pakistan Ghulam Nabi Interprises Full time

    Call Center AgentsHigh school diploma or equivalent is required for this positionJob Description: Call Center Agent at Ghulam Nabi Interprises in Lahore - Real Estate IndustryAbout Company:Ghulam Nabi Interprises is a prominent real estate company based in Lahore. With a reputation for exceptional customer service and successful real estate transactions, we...

  • Call Center Agent

    2 weeks ago

    Lahore, Punjab, Pakistan TALK TECH Full time

    We're Hiring: Call Center AgentsCompany: Talk TechJohar Town LahoreLooking to start your career or take the next step? Join our dynamic teamPosition: Call Center AgentExperience: Fresh or up to 1 yearQualification: Intermediate (Inter) or GraduationGender: Male & Female both can applyIf you have good communication skills and a passion for customer service,...

  • Call Center Agent

    4 weeks ago

    Lahore, Punjab, Pakistan Orient Biz Tech Full time

    Get AI-powered advice on this job and more exclusive features.Welcome to Orient Biz Tech, a digital marketing and BPO firm located in Lahore. We specialize in crafting tailored strategies to enhance online presence and streamline business processes. Our team is committed to providing personalized solutions to help clients thrive in the digital...

  • Call Center Agents

    2 days ago

    Lahore, Punjab, Pakistan HDH Telecommunications Full time

    We are currently hiring Fresh/Experienced telesales agents For Call Marketing Services To join our team. Hiring Sale executives to utalize outbound calls to existing or potential customers and promote company's products and services. Main responsibilities are to generate leads, manage customer account and promptly resolve customer complaints.We are...

  • Call Center Staff

    14 hours ago

    Lahore, Punjab, Pakistan Call Huts Full time

    Male/Female Staff Required on Urgent Basis for NIGHT Shift.Female Staff Preference Night ShiftTimings: 8:00 PM to 5:00 AMWorking Days: Monday to Friday Saturday and Sunday OFFBasic Salary: 18k to 30k (Salaries are mentioned only for freshers)Experienced candidates' salary will be discussed in the interview.Job SpecificationHaving exceptional active listening...

  • Call Center Agents

    2 weeks ago

    Lahore, Punjab, Pakistan Bright Holiday & Flights Limited Full time

    Call Center Agents - Flight / Travel Agent - UK CampaignBright Holiday & Flights Limited, PakistanApply Only If You Have Excellent Communication Skills in English.Responsibilities of the candidate includes:· Handling customers inquiries and addressing their concerns· Document the calls according to the standard procedures.· Route calls to appropriate...

  • Call Center Agent

    5 days ago

    Lahore, Punjab, Pakistan Orient Biz Tech Full time

    Get AI-powered advice on this job and more exclusive features.Company DescriptionWelcome to Orient Biz Tech, a digital marketing and BPO firm located in Lahore. We specialize in crafting tailored strategies to enhance online presence and streamline business processes. Our dedicated team is committed to providing personalized solutions for our clients to...

  • Call Center Agents

    4 days ago

    Lahore, Punjab, Pakistan ZNZ Communications Full time

    Bachelor's degree in Computer Science or related fieldJob Description: Call Center Agent at ZNZ CommunicationsResponsibilities:Handle inbound and outbound calls professionally and efficiently.Provide excellent customer service and resolve customer issues.Follow communication scripts and guidelines.Meet and exceed productivity and quality targets.Job...