Call Center Agents

2 days ago


Lahore, Punjab, Pakistan Bright Holiday & Flights Limited Full time
Call Center Agents - Flight / Travel Agent - UK Campaign

Bright Holiday & Flights Limited, Pakistan

Apply Only If You Have Excellent Communication Skills in English.

Responsibilities of the candidate includes:
· Handling customers inquiries and addressing their concerns
· Document the calls according to the standard procedures.
· Route calls to appropriate sources
· Manage and resolve customers complaints
· Give overview to the customers about the product

Preferred Locations:

Job Specification

Proven work experience as a Travel Agent

Excellent knowledge of computer reservations systems, GDS systems and e-travelling

Fluency in English; multilingualism is a plus

Strong sales skills and commercial awareness

Ability to interact, communicate and negotiate effectively

Sound knowledge of domestic and international travel trends

Degree in Hospitality, Travel, Tourism, Business or relevant field

Preferred Locations:

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