
Officer Reconciliation
2 weeks ago
Job Responsibilities:
- Reconciling bank SWITCH accounts with 1-LINK and CUPS on a daily basis.
- Preparing CUPS Reconciliation reports and highlighting disputed transactions for settlement.
- Supervising Debit Card Transactions (Chargebacks), IBFTs, and POS transactions for customers with 1Link, VRG, & CUPS member banks.
- Preparing MasterCard reconciliation and forwarding unsettled transactions to DRU for settlement.
- Reconciliation of Pay Pak transactions and resolving disputed transactions.
- Performing User Acceptance Testing (UAT) related to ADC.
- Ensuring timely reconciliation and reporting to the finance team for settlement.
- Lodging disputes on CDRS and obtaining chargebacks approval for settlement.
- Settling MasterCard refunds and resolving disputes within the specified TAT.
- Keeping MasterCard, CUPS, Pay Pak MIS updated for reporting purposes.
- Providing timely and complete reports to the concerned departments with verified information.
People Management:
- Coordinating effectively with team members and addressing team-related issues.
- Collaborating with peers and line managers.
- Working collaboratively across departments and with management.
Technical Competency:
- Proficient in MS Excel and Word.
- Strong problem-solving and investigative skills.
- Ability to perform under pressure and handle varied responsibilities.
Soft Skills:
- Good communication skills.
- Constructive communication and organizational skills.
- Effective team interaction.
Qualifications & Experience:
- Bachelor's, Master's, or equivalent degree from an HEC-recognized institution.
- Must have experience with Raast.
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