Senior Analyst

4 weeks ago

Hyderabad City Taluka, Pakistan HSBC Full time
Overview

Some careers shine brighter than others.

If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team as Senior Analyst.

In this role, you will be responsible for Delivery of Unix/Linux platform Cybersecurity consultative and operational services to technical customer.

Responsibilities
  • Review and assess privilege escalation requests in conjunction with other team members and independently when needed. Review and assess configuration change requests submitted by technical customers.
  • Review and assess the platform security of servers and appliances added to the HSBC network.
  • Acquire a thorough understanding of the process procedures, keep abreast with changes made and provide quality services to the users.
  • Effectively communicate with customers, addressing problems and offering solutions that meet or exceed their expectations.
  • Be responsible for ensuring the Service Level Agreements are met. Work within the timelines set for the BAU tasks and projects.
  • Strictly adhere to the group audit policies on security as team deals with physical and network investigations.
  • Identify any potential challenges and suggest solutions.
  • The job holder should comply with all the guideline policies with respect to privileges e.g. dirty machine, external email address - should not be used for other purpose without proper approval.
  • The job holder will have quality delivery sessions conducted by the Technical/Quality leads who will audit requests and deliver feedback to ensure that the team meets quality requirements.

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