Tele Sales Agent – Truck Dispatching

3 days ago

Lahore, Punjab, Pakistan HR Navigator Full time

We are seeking a highly motivated Tele Sales Agent to join our truck dispatching team. The primary responsibility of this role is to generate new business opportunities, build relationships with trucking companies, owner-operators, and freight brokers, and secure load assignments for our fleet. The ideal candidate will have excellent communication skills, a strong sales mindset, and knowledge of the trucking and logistics industry.

Responsibilities
  • Proactively reach out to potential clients (trucking companies) via phone and email.
  • Identify and pursue new business opportunities to expand the company's client base.
  • Negotiate rates and secure profitable loads for carriers.
  • Maintain a strong pipeline of leads and follow up consistently.
  • Build and maintain strong relationships with truck drivers, fleet owners.
  • Provide excellent customer service by addressing client inquiries, resolving issues, and following up with clients to ensure satisfaction and repeat business.
  • Stay updated on industry trends, freight rates, and market demands.
  • Monitor competitor pricing and services to adjust sales strategies accordingly.
  • Maintain accurate records of calls, sales, and customer interactions in CRM software.
  • Prepare daily/weekly sales reports for management.
  • Assist in resolving billing or service discrepancies when necessary.
Qualifications
  • 1+ years in tele sales, truck dispatching, freight brokerage, or logistics sales (preferred).
  • Familiarity with load boards (DAT, Truckstop, 123Loadboard) is a plus.
Skills
  • Strong persuasive communication and negotiation skills.
  • Ability to work in a fast-paced, target-driven environment.
  • Basic understanding of FMCSA regulations and logistics terminology.
Personal Attributes
  • Self-motivated, results-driven, and persistent.
  • Excellent problem-solving and multitasking abilities.
  • High level of professionalism and customer service orientation.
Work Schedule

Monday-Friday, Weekends off 05:00pm to 02:00am

Tools Provided
  • Phone system, lead databases.
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Human Resources Services

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