Branch Sales

4 weeks ago

Islamabad, Islamabad, Pakistan Standard Chartered Full time

Job Summary

This role will be responsible for managing service and sales operations, including client engagement, portfolio and revenue growth, service excellence, and operational compliance. The ideal candidate will focus on building strong client relationships, driving business growth, and ensuring high standards of service and operational efficiency.

Key Responsibilities

  1. Acquire new to bank priority qualified clients.
  2. Provide services to clients from the assigned portfolio, such as dormancy removal and service requests.
  3. Cross-sell products to clients based on identified needs.
  4. Increase wealth management penetration by adding new to wealth clients.
  5. Migrate clients to digital channels for regular banking transactions.
  6. Consume and convert assigned leads.
  7. Maintain client contact as per prescribed contact guidelines.
  8. Implement client journey interventions for priority clients.

Skills and Experience

  1. Good communication and interpersonal skills.
  2. Strong negotiation and persuasion abilities.
  3. Problem-solving skills.
  4. Operational excellence and compliance.

Key Stakeholders

Branch operations, centralized operations, segments, products, client experience, HR, client acquisition, client care centre.

About Standard Chartered

We're an international bank, agile enough to act and impactful enough to make a difference. For over 170 years, we've aimed to positively impact our clients, communities, and colleagues. We challenge the status quo, embrace challenges, and seek new growth opportunities. If you seek a purposeful career at a bank that makes a difference, we want to hear from you. We celebrate your unique talents and look forward to your contributions.

Our purpose is to drive commerce and prosperity through diversity, aligned with our brand promise to be here for good. We value differences and advocate inclusion.

Together We

  • Do the right thing, challenge one another, live with integrity, and prioritize the client.
  • Never settle, strive for continuous improvement and innovation, keep things simple, and learn from experiences.
  • Work better together, be inclusive, see the good in others, and build for the long term.

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits supporting your overall wellbeing:

  • Retirement savings, medical, and life insurance, with flexible benefits in some locations.
  • Time-off including annual leave, parental/maternity leave (20 weeks), sabbatical (up to 12 months), and volunteering leave (3 days). Minimum total holiday entitlement is 30 days.
  • Flexible working options around home and office locations.
  • Wellbeing support through platforms like Unmind, resilience courses, Employee Assistance Programme, and self-help tools.
  • Opportunities for continuous learning and development through various formats.
  • An inclusive, diverse, and respectful work environment where everyone can reach their potential.
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