
Team Leader
2 days ago
We are seeking a passionate and experienced Team Leader to join our team as the Supervisor of our Software House. You will be responsible for overseeing all aspects of our Software House operations, ensuring we deliver exceptional customer service and achieve our strategic objectives.
Responsibilities:
Lead and manage a team of software house agents, providing coaching, development, and performance management.
Develop and implement a comprehensive software house strategy aligned with the company's overall customer service goals.
Set clear performance metrics (e.g., call handling time, customer satisfaction score, first call resolution) and monitor progress towards achieving them.
Generate reports and present software house performance data to senior management.
Job Specification- Minimum 4 to 5 years of experience in a call center leadership role.
- Proven track record of success in improving call center performance and exceeding customer service goals.
- Strong understanding of call center operations, metrics, and best practices.
- Excellent leadership, coaching, and mentoring skills.
- Data-driven approach to decision-making and problem-solving.
- Exceptional communication, interpersonal, and negotiation skills.
- Ability to work effectively under pressure and manage multiple priorities.
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Retail Business Leader
1 day ago
Karachi, Sindh, Pakistan Team A Ventures Full timeAbout the Role:We are looking for a skilled Retail Business Leader to join our team in Karachi. As a retail business leader, you will be responsible for driving sales growth, improving customer satisfaction, and developing a high-performing retail team.The successful candidate will have a proven track record in retail management, with excellent leadership...
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Duty Team Leader
6 days ago
Karachi, Sindh, Pakistan Flyjinnah Full timeJob OverviewThe Duty Team Leader will guide, supervise and monitor a team of Call Center agents in terms of operations and sales. Key Responsibilities:Defines/sets and drives the sales targets of the assigned team to achieve business goals.Co-plans work schedules and duty roster for assigned Inbound team (rotational) to meet anticipated business requirements...
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Team Leader
3 weeks ago
Karachi, Sindh, Pakistan B&Q Limited Full timeOverviewTeam LeaderFull time - 36.75 hours per week3 Month Fixed Term ContractShifts available Monday - Sunday, 6.00am - 10.00pm£25,378.08 - £27,766.83*B&Q Redditch*Raising to £26,199.81- £27,766.83 from 1st AprilWe believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and...
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Sales Team Leader
4 days ago
Karachi, Sindh, Pakistan Innovators Managment Consultants Full timeJob OverviewWe are seeking a highly skilled and experienced Sales Team Leader to join our team at Innovators Management Consultants.The successful candidate will be responsible for leading the sales team, ensuring excellent customer service, and achieving sales targets. They will also be involved in training and developing the sales team, as well as...
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Reporting Team Leader
1 week ago
Karachi, Sindh, Pakistan Ukaam Full time**Career Opportunities**We are seeking a highly skilled Reporting Team Leader to join our team at Ukaam.In this role, you will lead and mentor the technical reporting team, creating and managing technical reports, dashboards, and visualizations that drive business decisions.The ideal candidate should have a strong background in engineering or technology...
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Senior Team Leader Operations
1 day ago
Karachi, Sindh, Pakistan AsiaCare Health & Life Insurance Company Ltd. Full timeJob OverviewThis role requires a strong team leader who can effectively manage and motivate their team members. Key responsibilities include supervising endorsement teams, overseeing policy administration and issuance, and providing support to the Head of Underwriting Department.
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Sales Team Leader
4 days ago
Karachi, Sindh, Pakistan Mutex International Full timeTo drive sales success, we are seeking an experienced Sales Team Leader to oversee our Sales team. This key role involves planning, staffing, organizing, directing, and controlling the team to achieve their assigned volume.Job RequirementsThe ideal candidate will have a strong personality, excellent leadership skills, and the ability to motivate and train...
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Team Leader For Bell Canada
2 weeks ago
Karachi, Sindh, Pakistan E-Nexus Full timeTeam Leader and Sale Closers required for Bell CanadaE-Nexus requires energetic, well spoken O/A-Level or Intermediate, male/female candidates with sound negotiation skills, excellent communication and leadership skills to work as a Team Lead/Sale closer for Bell Canada project in evening and night shifts.Job SpecificationSkills Required:Ideal candidates...
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Full-Time Team Leader
2 weeks ago
Karachi, Sindh, Pakistan Master Group Off Companys Full timeThe Full-Time Team Leader will be responsible for overseeing daily operations, managing staff, and implementing strategies to meet business objectives at Master Group Off Companys in Karachi.Key RequirementsLeadership and team management skillsStrategic planning and goal settingOperational efficiency and process improvementWe are looking for a highly skilled...
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Senior Sales Team Leader
4 days ago
Karachi, Sindh, Pakistan Sybrid (Pvt) Ltd - A Lakson Group Company Full timeJob SummaryWe are seeking a highly motivated Senior Sales Team Leader to join our team. The successful candidate will be responsible for leading the sales team, managing sales operations, and achieving sales targets.Key ResponsibilitiesLead the sales team to achieve sales targetsManage sales operations and ensure efficient delivery of customer serviceDevelop...
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Regional Marketing Team Leader
4 hours ago
Karachi, Sindh, Pakistan HRSI Full timeWe are seeking a seasoned marketing professional to join our team as a Regional Marketing Team Leader. Job DescriptionIn this role, you will be responsible for managing marketing campaigns and coordinating with clients across the region.Develop and execute strategic marketing plans that align with business objectives;Bid management, pricing strategies, and...
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Team Leader Marketing
6 days ago
Karachi, Sindh, Pakistan Yunus Textile Full timeWe are seeking an exceptional Team Leader Marketing to join our team at Yunus Textile. As a key member of our marketing team, you will be responsible for leading cross-functional teams and driving business growth through effective marketing strategies.The ideal candidate will have a strong understanding of marketing principles and practices, as well as...
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Retail Area Leader
4 days ago
Karachi, Sindh, Pakistan Team A Ventures Full timeA key leadership position that oversees the performance of all branches under their supervision, ensuring alignment with company objectives.Main ResponsibilitiesDevelop and implement sales strategies to drive revenue growth and customer satisfaction.Manage branch operations, maintaining high standards of efficiency, productivity, and customer...
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Web Development Team Leader
6 days ago
Karachi, Sindh, Pakistan Bubblebase Full timeWe're seeking a skilled Web Development Team Leader to join our team at Bubblebase. As a key member of our technology group, you'll be responsible for leading our web development efforts and driving innovation in our product development process.About UsBubblebase is a software company that's dedicated to delivering high-quality products and exceptional...
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Site Leader
2 weeks ago
Karachi, Sindh, Pakistan AVERY DENNISON CORPORATION Full timeAbout the Role:We are seeking an experienced Site Leader to join our team at Avery Dennison Corporation. As a Site Leader, you will be responsible for leading a team of employees to achieve operational excellence, ensuring compliance with company policies and procedures.Responsibilities:Directly supervise employees to ensure efficient use of resourcesMonitor...
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Freight Forwarding Team Leader
5 days ago
Karachi, Sindh, Pakistan HR Ways Full timeWe're seeking a skilled Freight Forwarding Team Leader to join our team at HR Ways in Karachi, Pakistan.About Our Client:Our company has a long history of providing top-notch custom clearance and logistics services in Pakistan. With a strong focus on economy with efficiency, speed, and reliability, we've established ourselves as a trusted partner for...
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Professional Telemarketing Leader
1 week ago
Karachi, Sindh, Pakistan Flexi Marketing Solutions Full timeProfessional Telemarketing LeaderFlexi Marketing Solutions is seeking a Professional Telemarketing Leader to join our team. As a leader, you will be responsible for managing a team of sales professionals and guiding them to achieve targets.The ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively...
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Senior Business Leader
4 days ago
Karachi, Sindh, Pakistan Movement Against Religious Terrorism Full timeThis is an exciting opportunity to join our leadership team as a senior business leader at Movement Against Religious Terrorism.About the RoleWe are seeking a highly experienced professional to lead our market development efforts.The ideal candidate will have a proven track record of success in managing market operations and driving business growth.As a...
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IT Team Leader
1 week ago
Karachi, Sindh, Pakistan Walldorf Group Full timeJob DescriptionThis role entails coordinating the work of IT professionals and administrative staff to produce new software or systems.Main Responsibilities:Developing project plans, goals, and budgetsIdentifying resources needed and developing schedulesGuiding and performing strategic analysis for projectsEssential Skills:Excellent organizational, time, and...
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Senior Technical Leader
3 days ago
Karachi, Sindh, Pakistan Aimviz Full timeAimviz is a software and video production company with a global presence.Job RoleThe Senior Technical Leader will be responsible for leading a team of professionals.Key ResponsibilitiesFoster excellent communication skills to drive team performance.Leverage expertise in Dot Net technologies to drive innovation.Maintain 1 – 2 years of experience as a Senior...