Customer Success Representative

4 weeks ago


Lahore, Punjab, Pakistan Orient Digital Solutions Full time

Orient Digital Solutions specializes in helping local businesses improve their online presence through SEO, Google My Business, Social Media Marketing, Local Digital Marketing, and Paid Advertising. Our customized strategies drive traffic, enhance visibility, and boost sales for our clients, enabling them to achieve their desired outcomes.

Role Description

This is a full-time on-site role located in Lahore for a Customer Success Representative. The Customer Success Representative will be responsible for ensuring customer satisfaction, providing customer support, effective communication, delivering exceptional customer service, and enhancing customer experience on a day-to-day basis.

Qualifications

  • Customer Satisfaction and Customer Support skills
  • Effective Communication skills
  • Customer Service and Customer Experience skills
  • Experience in managing customer relationships
  • Ability to multitask and prioritize tasks
  • Strong problem-solving abilities
  • Knowledge of digital marketing practices is a plus
  • Bachelor's degree in Marketing, Business, Communication, or related field

Seniority level: Entry level

Employment type: Full-time

Industries: Technology, Information and Internet

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