Senior Customer Support Representative

11 hours ago


Lahore, Punjab, Pakistan beBee Careers Full time

About the Role:

We are seeking a senior customer support representative to join our team. The successful candidate will be responsible for managing a team of customer service representatives, providing guidance and support to help them succeed. Key responsibilities include mentoring and developing the skills of team members to enhance their performance, developing strategies to improve team efficiency and productivity, resolving complex customer complaints and issues, and analyzing data to identify areas for improvement and implementing changes.

This is a challenging but rewarding role that requires strong leadership and communication skills. If you are a motivated and experienced professional with a passion for delivering exceptional customer service, we encourage you to apply.



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