Business Development Manager

Master in Business Administration/IT/Telecom

Reports and accountable to the General Manager. The BDM will be responsible to achieve his/her core objectives through the key performance indicators (KPI) such as Strategic Selling, Order and Revenue Intake, Bids and Tenders, Company Products and Services, Reporting/CRM and Personal Development in all dimensions as mentioned below.

He/She will follow a strategic sales approach towards the Key Accounts. The BDM will prepare and implement a Strategic Sales Plan for each Customer. He/She will be responsible to propose Order and Revenue targets for the Key Accounts. After agreement with the business, these will become the BDM's Order and Revenue intake KPIs. The BDM will be responsible to lead the preparation of Bids and Tenders for the Key Accounts and follow the Bid Review procedures.

Company will expect the BDM to be fully aware of all the details/aspects of a Bid or Tender preparation/submission including Technical, Commercial, Operations, and to prepare regular reports and CRM updates for the Key Accounts as required. These include forecasts of orders, revenue, cash flow, and financial analysis. The BDM will identify and propose mitigation of all risks associated with the Bid or Tender.

The BDM will ensure that he/she develops a comprehensive knowledge of all company products and services. The BDM will be able to explain and present all the features, benefits, and financial advantages for the full range of company products and services. The BDM will maintain and update the Key Account Contact Strategy.

To provide relevant information to support the company's overall sales and marketing initiatives, including market potential to support annual sales/churn/customer base target setting process and competitor's performance analysis.

To support the company's overall sales and marketing communication initiatives by developing and implementing relevant advertising and promotional activities. The BDM will initiate and develop relationships with named Key Accounts (such as GSM Operators, OEMs, etc.) and secure business with these Key Accounts to meet the company's Order and Revenue targets.

The BDM will provide leadership with respect to all dealings with named key accounts in order to recognize that the company provides turnkey services. He/She will work closely with other key internal stakeholders such as Operations and Finance.

Planning, directing, organizing, monitoring, and control of all sales and marketing aspects will be required to achieve core objectives. He/She will be responsible to comply with all applicable laws, regulations, and statutory obligations at all times.

To work diligently in all aspects of his/her work to ensure that the company meets or exceeds company and customer targets. To comply with standardized design and guidelines of corporate identity to support other parties to communicate it consistently.

The BDM will be the customer's champion within the company, demanding the highest levels of customer service. He/She will assist the company in developing programs that improve customer service delivery and ensure that for their Key Accounts, the company is following the procedures for Customer Service and handling any Customer complaints.

The BDM will assist in the collection and analysis of Customer Satisfaction data. The BDM will agree on a KPI with their manager that will target the BDM to develop a skill or knowledge furthering the individual's personal development. The company will aim to support the individual in achieving this objective.

Carry out any other duties as directed by the General Manager.

Information Technology and Services - Rawalpindi, Pakistan