Technical Field

3 weeks ago

Islamabad, Islamabad, Pakistan SHIBLI Electronics Pvt Ltd Full time

Job Summary

The Technical Field & Sales Engineer is a hybrid role that integrates field deployment expertise with customer-facing technical sales support in the defense technology domain. This role ensures accurate installation, service, and demonstration of advanced surveillance, imaging, and communication systems, while also supporting solution design, client engagement, and post-sales satisfaction. It's suited for an ambitious engineer aiming to grow into a strategic, client-oriented technical expert.

Key Responsibilities

Field Engineering & Technical Support

  • Install, configure, and test advanced defense systems at customer or operational sites.
    • Perform site surveys and infrastructure readiness evaluations pre-deployment.
      • Troubleshoot system faults and conduct field diagnostics using test equipment.
        • Maintain installation and maintenance logs, performance records, and service tickets.
          • Support emergency deployments, warranty calls, and critical system recovery tasks.

Sales & Customer Engagement

  • Assist in creating customized technical proposals, quotations, and product presentations.
    • Participate in sales meetings, understand customer requirements, and suggest tailored solutions.
      • Conduct product demos and support hands-on training for military and technical users.
        • Maintain CRM records, client feedback logs, and documentation of all engagements.
          • Collaborate with Sales, R&D, and Product teams for solution design and post-sales delivery.

Education & Qualifications

  • Bachelor's degree in Electrical, Electronics, Mechatronics, or Mechanical Engineering.
    • 0–3 years of relevant experience in field service, technical sales, or system integration.
      • Internship or exposure to defense applications or B2G sales is an advantage.
        • Certifications in networking, diagnostics, or military systems are a plus.

Required Skills

  • Strong troubleshooting and system integration capabilities.
    • Excellent verbal and written communication for reports and customer interactions.
      • Ability to translate technical specs into client-relevant benefits.
        • Proficiency in diagnostic tools, system software, and technical documentation.
          • Adaptability to remote, secure, or sensitive environments; willingness to travel extensively.
            • Confidence in giving presentations and participating in exhibitions or trade shows.

Work Environment

  • Mix of office, field, and client-site engagements.
    • Frequent travel to high-security locations, including borders or defense installations.
      • Close coordination with engineering, sales, and product support teams.
        • Opportunities for growth into specialized technical, sales, or product management role
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