Technical Field Specialist
1 day ago
Job Title: Defense Solutions Expert
Job SummaryWe are seeking a highly skilled and motivated Defense Solutions Expert to join our team. As a hybrid role, this position combines field deployment expertise with customer-facing technical sales support in the defense technology domain.
Key Responsibilities:
- Install, configure, and test advanced defense systems at customer or operational sites.
- Perform site surveys and infrastructure readiness evaluations pre-deployment.
- Troubleshoot system faults and conduct field diagnostics using test equipment.
- Maintain installation and maintenance logs, performance records, and service tickets.
- Support emergency deployments, warranty calls, and critical system recovery tasks.
- Maintain installation and maintenance logs, performance records, and service tickets.
- Assist in creating customized technical proposals, quotations, and product presentations.
- Participate in sales meetings, understand customer requirements, and suggest tailored solutions.
- Conduct product demos and support hands-on training for military and technical users.
- Maintain CRM records, client feedback logs, and documentation of all engagements.
- Collaborate with Sales, R&D, and Product teams for solution design and post-sales delivery.
- Maintain CRM records, client feedback logs, and documentation of all engagements.
- Conduct product demos and support hands-on training for military and technical users.
- Strong troubleshooting and system integration capabilities.
- Excellent verbal and written communication skills for reports and customer interactions.
- Ability to translate technical specs into client-relevant benefits.
- Proficiency in diagnostic tools, system software, and technical documentation.
- Adaptability to remote, secure, or sensitive environments; willingness to travel extensively.
- Confidence in giving presentations and participating in exhibitions or trade shows.
- Adaptability to remote, secure, or sensitive environments; willingness to travel extensively.
- Proficiency in diagnostic tools, system software, and technical documentation.
- Ability to translate technical specs into client-relevant benefits.
- Mix of office, field, and client-site engagements.
- Frequent travel to high-security locations, including borders or defense installations.
- Close coordination with engineering, sales, and product support teams.
- Opportunities for growth into specialized technical, sales, or product management roles.
- Close coordination with engineering, sales, and product support teams.
- Frequent travel to high-security locations, including borders or defense installations.
- Excellent verbal and written communication skills for reports and customer interactions.
- Participate in sales meetings, understand customer requirements, and suggest tailored solutions.
- Troubleshoot system faults and conduct field diagnostics using test equipment.
- Perform site surveys and infrastructure readiness evaluations pre-deployment.
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