Client Support Representative

3 days ago


Rawalpindi Cantonment, Pakistan Sequel Technologies Full time

Direct message the job poster from Sequel Technologies

⤷ Recruitment Representative @ Sequel Technologies | Full-Cycle Recruitment | Tech & Non Tech Recruiter | Employee Relations

Location: Bahria Town Phase 7, Rawalpindi (Preference for residents of Bahria Town Phase 7/8, DHA 1 & Askari 14)

Company Description

Sequel Technologies, a software company providing healthcare IT and medical billing services to the US market.

Responsibilities

  • Communicate with US-based clients (hospitals, clinics, doctors) via portals, phone, and email to resolve issues.
  • Work with internal teamsto solve client problems and improve software.
  • Ensure quality checks for client requests and software updates.
  • Coordinate with third-party vendors for services like billing, prescriptions, and lab setups.
  • Stay informed about medical billing trends and updates.

Qualifications/Skills

  • A Bachelor's degree (Preferably BBA or Mass Communication) from a reputable university
  • Punctuality is a must.
  • Good English communication skills are essential.
  • Basic understanding of medical billing, reporting, and EDI interchange is a plus.
  • Freshies are encouraged to apply

Timings

  • US Time Zone: 5:00 PM - 2:00 AM (Summers)
  • Provident fund

Note: Job Type: Full-Time | On-Site (Bahria Town Phase 7, Rawalpindi)

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
  • IndustriesSoftware Development

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