Customer Service Team Lead

Qualification: Intermediate/ GraduationExperience: 1-2 years in contact center operations or a relevant fieldOffice Locations: KarachiShift: Rotational 8-hour shiftsKey Responsibilities:Must possess excellent written and verbal communication.Handle escalated calls and resolve customer problems.Must Lead and motivate team to optimum performance levels to...

Job Title:Call Center Team LeadJob OverviewWe are seeking a highly skilled and experienced Call Center Team Lead to join our team.Key Responsibilities:Manage and supervise a team of call center agents.Develop and implement strategies to improve customer satisfaction and team performance.Ensure timely and efficient handling of customer...

Graduation, preferably business and / or supply chainWe are looking for Customer Services Lead for our chemical industry client based in Karachi.Requirements:Graduation, preferably business and / or supply chain.4 to 5 years of relevant experience.Experience in customer service, supply chain, sales, controlling and in managing a team of about 8 CSOs for at...

HRSG - Innovative Business Solutions is actively looking for a competent & experienced IT desk service guy leading or supervising the service desk team, managing daily ticket queues in Jira Service Management and Maintaining accurate IT asset inventory (hardware, software, licenses) for one of our clients in pharmaceutical Industry.Position: Service Desk...

Interwood Mobel is searching for an experienced Team Lead – KDW (Kitchens, Doors & Wardrobes) to lead our sales and design consultants, ensuring seamless customer experiences and achieving ambitious business growth.Key Responsibilities:Lead, mentor, and monitor the sales & design consultant team to achieve monthly, quarterly, and annual sales...

OverviewInterwood Mobel is seeking an experienced Team Lead - KDW (Kitchens, Doors & Wardrobes) to lead our sales and design consultants, ensuring seamless customer experiences and achieving ambitious business growth.Key ResponsibilitiesLead, mentor, and monitor the sales & design consultant team to achieve monthly, quarterly, and annual sales targets.Ensure...

OverviewDirect message the job poster from Weaves Corporation Limited. This role focuses on Customer Service, managing customer complaints, ensuring timely resolutions, and enhancing service processes.ResponsibilitiesManaging customer inquiries escalated beyond First Response Units (FRU), ensuring prompt and accurate resolution through the CRM system by...

OverviewTeam Lead - Billing Operations at DigitalOcean. Lead the Billing Operations team responsible for processing and managing invoices, addressing billing concerns, resolving incorrect invoices (including refunds), granting payment extensions, and ensuring KPI targets are met. The role supports a 24/7 operational model and involves managing approximately...

OverviewVision Tech IT Solutions began five years ago with a passion for technology and personalized service. The company provides network administration, software development, cloud solutions, cybersecurity, and IT support, serving clients locally and internationally.Role DescriptionThis is a full-time on-site role for a Sales Team Lead - Article...

OverviewDive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you'll find your place...