
Customer Service
3 weeks ago
Direct message the job poster from Weaves Corporation Limited. This role focuses on Customer Service, managing customer complaints, ensuring timely resolutions, and enhancing service processes.
Responsibilities- Managing customer inquiries escalated beyond First Response Units (FRU), ensuring prompt and accurate resolution through the CRM system by addressing inquiries across all platforms and maintaining up-to-date CRM tickets.
- Meeting productivity targets and maintaining a high Quality Assurance Score and reducing Average Handle Time (AHT).
- Ensure a positive Customer Experience by staying updated with product knowledge, ultimately leading to a good Quality Assurance (QA) Score.
- Providing feedback and suggestions to improve customer support processes and enhance the overall customer experience.
Bachelor's preferably in a related field.
Experience3–5 years of experience in Customer Service/Customer Support.
Seniority level- Associate
- Full-time
- Customer Service, Information Technology, and Quality Assurance
- Retail and Transportation, Logistics, Supply Chain and Storage
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Customer Service
3 weeks ago
Karachi, Sindh, Pakistan Elavatus Health Services UK Full timeOverviewWe are seeking experienced candidates with experience working in a customer service role to join our growing team. The role is to respond to customer inquiries over the phone and via email. This position does NOT involve sales. As the customers are based in the UK, an excellent level of spoken and written English is required.ResponsibilitiesRespond...
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Customer Service Officer
3 weeks ago
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Customer Service Representative
3 days ago
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Customer Service Representative
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Customer Service Representative
3 days ago
Karachi, Sindh, Pakistan HS Global Consultants Full time 250,000 - 500,000 per yearCompany DescriptionHS Global Consultants provides customized educational counseling and visa assistance services, leveraging a network of partnerships with over 100 leading universities worldwide. By integrating technology, we connect students and professionals with university mentors to maximize their educational potential. Our holistic and personalized...
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Customer Service Representative
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Customer Service Agent
2 weeks ago
Karachi, Sindh, Pakistan A Forward Part timeCustomer Service Agent - Part Time A Forward, Pakistan We are seeking a customer service agent to join our team. The successful candidate will be responsible for handling customer inquiries and providing information about our products and services.Responsibilities:Answering customer inquiries via phone, email, or chatResolving customer issuesProviding...
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Customer Service Executive
20 hours ago
Karachi, Sindh, Pakistan Karsaz Full time 900,000 - 1,200,000 per yearQualification :B.E Electrical / Electronics / Mechanical;BBA / MBAExperience :Minimum 1 yearJob Description :Respond to customer service issues in a timely manner to sustain the business.Meet with the customers at risk, satisfy them and resolve their queries on priority.Coordinate with internal team for supplying of parts & equipment to resolve customer's...
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Customer Service Specialist
5 days ago
Karachi, Sindh, Pakistan PIXARCH Full time 400,000 - 600,000 per yearWe are seeking a dedicated and customer-focused Customer Service Specialist to join our team. In this role, you will be responsible for assisting customers, resolving inquiries, and ensuring an exceptional service experience across all touchpoints. The ideal candidate will have strong communication skills, problem-solving abilities, and a passion for...
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Customer Service Professional
1 week ago
Karachi, Sindh, Pakistan beBeeCustomerService Full time 156,000 - 204,000Customer Service RepresentativeWe are seeking a dedicated and customer-focused professional to handle inbound and outbound calls. As a Customer Service Representative, you will be responsible for providing information about products and services to customers over the phone.