Chief Manager

4 days ago

Quetta, Balochistan, Pakistan Sui Southern Gas Company Limited Full time

MBA with at least 09 years of relevant experience with first-hand knowledge of UFG reduction mechanisms.

Responsibilities:

  • Review and finalize monthly meter reading plan of domestic, industrial & commercial consumers with regards to each respective billing zone.
  • Reduction in number of D Cases, Bill Segment in Error & Un-billed Cases.
  • Managing department's operational, technical, budgetary, HR, regulatory, legal matters with Sales/ UFG reporting & projections.
  • Analyze the Billing Process i.e; Unregistered Volume realization, PUG, Slow and Sticky Meter adjustments and Test Report Analysis.
  • Monthly Reading and Surveys for Premise Status (Occupied), Temping/ Theft & rehabilitation cases.
  • UFG reduction Strategic Role i.e; negative pressures, Tempering/ PUG/ Slow Meter Adjustments, Leftover Cases Analysis.
  • Managing GIDC collection & reconciliation and tariff & tax matters, RLNG blended rates, customer classification, defaulter issues.
  • Providing quality services to Customers and resolving their queries efficiently including PMDU, Ombudsman, Court, OGRA.
  • Developed Comprehensive Strategy for UFG reduction and increase in SBU sales.
  • To oversee and coordinate various policies/measures to control gas theft through introduction of new technologies and vigilant monitoring teams and plan / arrange raids at suspected gas pilferage points in coordination with relevant departments.
  • To monitor and analyze section-wise and SMS-wise gas reconciliation reports and monitor the percentage, trend of UFG losses in different zones keeping the Management informed through presentations and reports.
  • To analyze/monitor sector-wise monthly Gas Sales Trends, Minimum Billed Consumers' cases, Sticky Meter and Provisional billing.
  • To assist and present disputed cases to the Management Review Committee for resolving consumers' appeals after analysis of UFG loss data.
  • To maintain close liaison with the zones for implementation of UFG policies.
  • To manage, motivate and train the billing department staff.
  • To make presentations to the BOD/Senior Management regarding billing and UFG activities and implementation status.
  • To attend OGRA meetings and respond to their queries regarding disputed gas theft cases and billing related matters.
  • Carry out due diligence of the section by acting as internal quality control check and overseeing internal & external audits of the section.
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