Patient Support Coordinator

4 days ago


Karachi, Sindh, Pakistan ZUE Full time

Experience Required: 2–5 years (US Healthcare experience preferred)

Role Overview:

We are seeking a proactive and compassionate Patient Support Coordinator to join our

healthcare operations team. The ideal candidate will play a key role in delivering a

seamless patient experience by assisting with inquiries, coordinating care, and ensuring

accurate documentation—all within a fast-paced US healthcare environment.

Key Responsibilities:


• Serve as the primary liaison between patients and healthcare providers.


• Manage inbound and outbound calls to support patients with their medical

equipment and service-related queries.


• Educate patients about procedures, documentation, and insurance-related

matters.


• Maintain accurate patient records in EMR/EHR systems.


• Collaborate with internal teams to ensure timely issue resolution and service

delivery.


• Ensure compliance with HIPAA and internal quality standards.

Requirements:


• 2–5 years of experience in a US healthcare setting (DME or patient coordination

preferred).


• Strong communication skills, both verbal and written.


• Familiarity with EMR/EHR systems is a plus.


• Excellent problem-solving and multitasking abilities.


• A compassionate and patient-centric approach to service.

Comprehensive Medical Insurance (Including OPD + IPD, Parental Coverage)

Life Insurance

EOBI

Company-Provided Transport (For Female Employees)

Fuel Card for Male Employees

In-house Gym Facility

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
Job function
  • Job functionInformation Technology
  • IndustriesOutsourcing/Offshoring

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