
BVS Operations Executive
1 day ago
Direct message the job poster from Zong CMPak Ltd
HR Professional | Talent Management | Employee Relations | HRBP | People AnalyticsDepartment & Function: Commercial Planning & BS North
Position: BVS Operations Executive
Reporting to: Assistant Manager Channel Operations
Job Type: Permanent
Job Purpose:
- End-to-End BVS operations/Management
- Coordination with Regions and BVS Devices' vendors
- BVS R&R and BVS Devices Management
Job Responsibilities:
- R&R Warranty Monitoring
- R&R Devices Recurring Parts Monitoring
- R&R Portal status updating
- R&R Devices Reporting and Analysis
- R&R Devices Technical evaluation
- SLA Expired BVS devices handling submitted to warehouse
- BVS R&R Vendor Franchise Visits
- Support on BVS Issues (calls & Video Calls) Handling of R&R BVS Courier Issues (BVS pickups issues etc.)
- BVS Packing & Dispatching
- BVS software issues Coordination with HQ
- R&R Login creation for newly hired/relocated BDO
- R&R Devices movement
Eligibility Criteria (Education, Knowledge, Experience, and Skills):
Education:
- Bachelor's in any relevant business or related major
Work Experience:
- 2 years of relevant experience
Skills – Generic:
- Knowledge of Microsoft Office
- Knowledge of BVS Devices & initial troubleshooting
- Executive
- Full-time
- Telecommunications
-
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