BVS Operations Executive

1 day ago


Islamabad, Islamabad, Pakistan Zong CMPak Ltd Full time

Direct message the job poster from Zong CMPak Ltd

HR Professional | Talent Management | Employee Relations | HRBP | People Analytics

Department & Function: Commercial Planning & BS North

Position: BVS Operations Executive

Reporting to: Assistant Manager Channel Operations

Job Type: Permanent

Job Purpose:

  • End-to-End BVS operations/Management
  • Coordination with Regions and BVS Devices' vendors
  • BVS R&R and BVS Devices Management

Job Responsibilities:

  • R&R Warranty Monitoring
  • R&R Devices Recurring Parts Monitoring
  • R&R Portal status updating
  • R&R Devices Reporting and Analysis
  • R&R Devices Technical evaluation
  • SLA Expired BVS devices handling submitted to warehouse
  • BVS R&R Vendor Franchise Visits
  • Support on BVS Issues (calls & Video Calls) Handling of R&R BVS Courier Issues (BVS pickups issues etc.)
  • BVS Packing & Dispatching
  • BVS software issues Coordination with HQ
  • R&R Login creation for newly hired/relocated BDO
  • R&R Devices movement

Eligibility Criteria (Education, Knowledge, Experience, and Skills):

Education:

  • Bachelor's in any relevant business or related major

Work Experience:

  • 2 years of relevant experience

Skills – Generic:

  • Knowledge of Microsoft Office
  • Knowledge of BVS Devices & initial troubleshooting
Seniority level
  • Executive
Employment type
  • Full-time
Job function
  • Telecommunications
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