Customer Service Rep

2 days ago


Lahore, Punjab, Pakistan Dispatch Solutions Inc. Full time

Bachelor's degree in any field; fresh graduates are encouraged to apply

Job Description:
Dispatch Solutions Inc., a leading provider of innovative information services in Lahore, is seeking fresh graduates for the position of On Rotation Customer Service Rep/Limo Dispatcher. Join our dynamic team to help streamline operations and enhance customer experience in the transport sector.

Responsibilities:
- Handle inbound customer queries and provide timely responses.
- Dispatch limousines and manage schedules effectively.
- Maintain communication with drivers and ensure timely arrivals.
- Record and manage customer feedback to improve services.
- Collaborate with team members to optimize dispatch operations.

Job Specification

- Excellent english communication and interpersonal skills.
- Strong problem-solving abilities.
- Ability to work in a fast-paced environment.
- Proficiency in using software applications and basic computer skills.
- Customer-focused mindset with a positive attitude.

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