Account Manager

4 weeks ago

Multan, Punjab, Pakistan Delivery Hero Austria Full time

About the opportunity

  • Acquire new clients with healthy commercials in their respective zones.
  • Function as the main contact person for city-wide client accounts.
  • Develop and maintain strong, trustworthy relationships with all accounts in the portfolio.
  • Analyze and identify upcoming needs and opportunities.
  • Negotiate contracts and close agreements to maximize profits.
  • Responsible for month-over-month growth of all assigned accounts.
  • Communicate the progress of weekly, monthly, and quarterly initiatives to internal and external stakeholders.
  • Prepare reports on commercial metrics, operational metrics, product mix, marketing campaigns, etc.
  • Forecast and track key account metrics (e.g., monthly & quarterly sales results and annual forecasts).
  • Design exclusive marketing campaigns, partnerships, and co-branding activities.
  • Support cross-functional teams in executing strategies by facilitating communication, resolving issues, and deploying processes and tools.
  • Perform additional tasks/projects as they arise.

What you need to be successful

  • Bachelor's Degree in Business Administration or relevant field.
  • Good understanding of the retail landscape of Pakistan.
  • Strong sense of responsibility and ownership of the function.
  • At least 2-3 years of relevant experience.
  • Process-oriented and data-driven approach.
  • Proficiency with Microsoft Office, especially Excel, or Google equivalents.
  • Solid knowledge of the internet and e-commerce sector.
  • Driven and ambitious personality.
  • Proactive and capable of leading independent projects.
  • Ability to perform root cause analysis and develop process flows.
  • Attention to detail and thoroughness in all steps of processes.

Who we are

The pandas have embarked on an inspiring journey to serve "Meal for Every Table." This journey began in the bustling hub of our delivery heroes, vendor partners, suppliers, Pandamarts, and passionate homechefs, united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, strive to deliver Meal for Every Table.

Join us as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Become an "Account Manager" and contribute to the "QCommerce Domain."

You will report to the "Head, Marketplace."

What's in it for you

  • We work in a flexible but fast-paced environment.
  • Customer-centric approach in all we do.
  • Foster innovation, prioritize tasks, make decisions, and deliver results.
  • We love what we do and aim to achieve targets; if you're driven to realize your dreams, join us.
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