Deputy Chief Manager – Complains

3 weeks ago


Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

Join to apply for the Deputy Chief Manager – Complains role at Sui Southern Gas Company Limited.

Get AI-powered advice on this job and access more exclusive features.

Qualifications include CA / ACMA with at least 4 years of post-qualification experience or ACCA / MBA with at least 6 years of experience. Must have experience with Rules & Regulations of the Regulatory Framework.

Responsibilities include:

  1. Review responses to consumer complaints received from OGRA, ensuring compliance with standard rules and regulations.
  2. Evaluate Passing Unregistered Gas (PUG) complaints and take necessary actions for resolution.
  3. Review gas theft claims and gather relevant documents to ensure compliance with OGRA procedures.
  4. Oversee evidence collection to justify billings and prepare responses for OGRA.
  5. Support documentation of responses to OGRA queries and complaints under regulations.
  6. Ensure departments provide relevant feedback and case files are stored for future reference.
  7. Implement improvements in complaints resolution and management processes.
  8. Assess compliance with regulatory and statutory obligations, ensuring timely processing within regulations for review by senior management.
  9. Provide timely status updates to all stakeholders involved in ongoing case resolutions.
Seniority level
  • Executive
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Utilities

Referrals can increase your chances of interviewing at Sui Southern Gas Company Limited by 2x.

Set job alerts for "Deputy Chief Manager" roles by signing in.

Location: Karachi Division, Sindh, Pakistan. Posted 9 months ago.

#J-18808-Ljbffr
  • Deputy Chief Engineer

    3 weeks ago


    Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Join to apply for the Deputy Chief Engineer (NDT & GTA) role at Sui Southern Gas Company Limited.Get AI-powered advice on this job and more exclusive features.Engineering graduate from an HEC recognized university with at least 6 years of experience. Having a Master's degree is preferred. PEC registration is mandatory.The position of Deputy Chief Engineer...


  • Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Join to apply for the Deputy Chief Manager Projects role at Sui Southern Gas Company LimitedContinue with Google Continue with GoogleJoin to apply for the Deputy Chief Manager Projects role at Sui Southern Gas Company LimitedGet AI-powered advice on this job and more exclusive features.Bachelor / Masters (16 years of education) in Finance / Accounting /...

  • Deputy Chief Engineer

    3 weeks ago


    Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Join to apply for the Deputy Chief Engineer (LNG) role at Sui Southern Gas Company Limited.Engineering Graduate in Mechanical / Chemical / Petroleum / Electronics with at least 06 years of post-qualification experience, preferably in Oil and Gas / Public Sector.Candidates holding a Master's degree will have an added advantage.The responsibilities...


  • Karachi, Sindh, Pakistan beBeeCompliance Full time 1,500,000 - 2,500,000

    Job Title: Deputy Manager - ComplianceWe are seeking a skilled professional to fill the role of Deputy Manager - Compliance. This is an exciting opportunity for someone with experience in regulatory frameworks and complaint resolution.Key Responsibilities:Review and analyze complaints with financial impacts, preparing case files and providing comments from...


  • Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Deputy Chief Manager – Operation and Technical WingSeptember 09, 2024JOB DETAILS:Qualification & Experience:MBA with at least 06 years of experience or BBA with at least 10 years of experience.Responsibilities:Preparation of claims related to gas theft cases.Ensure coordination with customers related to claims.Ensure review of all cases before presenting...

  • Deputy Chief Manager

    4 weeks ago


    Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Deputy Chief Manager - Enquiry & DisciplineDecember 25, 2023JOB DETAILS:Qualification & Experience:MBA with at least 6 years of relevant experience or MPA with at least 8 Years relevant experience. Specialization in Human Resources shall be given preference.Responsibilities:Receive disciplinary complaints against employees and proceed as per relevant rules,...


  • Karachi, Sindh, Pakistan beBeeSecurity Full time 900,000 - 1,750,000

    Job Title: Deputy Chief Manager - Security ServicesWe are seeking a highly skilled and experienced Deputy Chief Manager to lead our security services. The successful candidate will be responsible for ensuring the security and protection of our assets in their area of responsibility.The Deputy Chief Manager will ensure the effective utilization of available...

  • Deputy Chief Engineer

    3 weeks ago


    Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Join to apply for the Deputy Chief Engineer (Compressor) role at Sui Southern Gas Company Limited.Get AI-powered advice on this job and more exclusive features.Engineering graduate from an HEC recognized university with at least 6 years of experience. Having a Master's degree shall be preferred. PEC registration is mandatory.The position exists to provide...


  • Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Deputy Chief Manager – Operating Cost / BenchmarkingSeptember 09, 2024JOB DETAILS:Qualification & Experience:CA / ACMA with at least 04 years of post-qualification experience or ACCA / MBA with at least 06 years of experience. Must have experience of Rules & Regulations of Regulatory Framework.Responsibilities:Supervise and collect data from relevant...


  • Karachi, Sindh, Pakistan Sui Southern Gas Company Limited Full time

    Deputy Chief Manager – Security Services (Contractual Employment)September 09, 2024JOB DETAILS:Qualification & Experience:At least a graduate.Preferably retired Major or equivalent from armed forces with minimum 15 years of experience.Responsibilities:Ensure security and protection of SSGC assets located in the area of responsibility through effective...