IT Manger/Technical Account Manager
4 weeks ago
About ICE Consulting:
ICE Consulting is a prominent Managed IT Services provider, established in 1997. We focus on delivering top-tier managed IT and security solutions tailored for small to medium-sized businesses. Our team is passionate about technology and committed to providing exceptional service to help our clients succeed. We invite like-minded professionals to join our growing team as we continue to innovate and excel in the IT industry.
About ICE Consulting:
ICE Consulting is a prominent Managed IT Services provider, established in 1997. We focus on delivering top-tier managed IT and security solutions tailored for small to medium-sized businesses. Our team is passionate about technology and committed to providing exceptional service to help our clients succeed. We invite like-minded professionals to join our growing team as we continue to innovate and excel in the IT industry.
Role Overview:
The IT Manager/Technical Account Manager plays a crucial role at ICE Consulting, acting as the primary liaison between our clients and internal teams. In this position, you'll leverage your technical expertise to understand clients' IT needs, ensuring that their systems are optimized, secure, and effectively supported. You will manage client relationships, oversee the resolution of technical issues, and contribute to project delivery, all while championing client success and satisfaction with our services.
Requirements
Essential Qualifications:
- 6-11 years of experience in IT management or technical account management, preferably in a Managed Service Provider (MSP) environment
- Bachelor's Degree in Computer Science, Information Technology, or a related field, or equivalent professional experience
- Familiarity with ticketing systems and quotation applications, such as ConnectWise and QuoteWerks
- Comprehensive understanding of IT infrastructure management, system analysis, and hardware/software systems
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Project, Visio, Outlook) and other relevant tools
- Exceptional organizational skills with the ability to manage multiple priorities and deadlines in a fast-paced setting
- Strong decision-making capability and a proactive, positive demeanor
- Attention to detail and high accuracy in executing job responsibilities
- Excellent verbal and written communication skills, delivering superior customer service
- Ability to work collaboratively with clients, internal teams, and external partners
- Proven ability to thrive under pressure and maintain effective client interactions
- Established history of building and sustaining client relationships
- Experience in data analytics, CRM systems, cloud solutions, or digital project management
- Adaptable and capable of navigating ambiguous situations effectively
- Background in regulated industries (e.g., Financial Services, Healthcare) is advantageous
- Seniority levelMid-Senior level
- Employment typeFull-time
- Job functionOther
- IndustriesIT Services and IT Consulting
Referrals increase your chances of interviewing at ICE Consulting - Managed IT & Cybersecurity for Life Sciences by 2x
Sign in to set job alerts for "Information Technology Manager" roles.Director of Training and Certification - Red HatOracle Fusion Cloud Financials SME & Project ManagerWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr-
IT Manger/Technical Account Manager
3 weeks ago
Lahore, Punjab, Pakistan ICE Consulting - Managed IT & Cybersecurity for Life Sciences Full timeAbout ICE Consulting:ICE Consulting is a prominent Managed IT Services provider, established in 1997. We focus on delivering top-tier managed IT and security solutions tailored for small to medium-sized businesses. Our team is passionate about technology and committed to providing exceptional service to help our clients succeed. We invite like-minded...
-
IT Manger/Technical Account Manager
1 day ago
Lahore, Punjab, Pakistan ICE Consulting Full timeAbout ICE Consulting:ICE Consulting is a prominent Managed IT Services provider, established in 1997. We focus on delivering top-tier managed IT and security solutions tailored for small to medium-sized businesses. Our team is passionate about technology and committed to providing exceptional service to help our clients succeed. We invite like-minded...
-
Assistant Manger Graphic Design
2 weeks ago
Lahore, Punjab, Pakistan PakWheels Full timeJoin to apply for the Assistant Manger Graphic Design role at PakWheels.comJoin to apply for the Assistant Manger Graphic Design role at PakWheels.comAt PakWheels, we are looking for a creative and detail-oriented Assistant Manager – Graphic Design to join our dynamic marketing team. The ideal candidate will play a key role in developing and maintaining...
-
Technical Account Manager
2 weeks ago
Lahore, Punjab, Pakistan ibex Full timeJoin to apply for the Technical Account Manager role at ibexJoin to apply for the Technical Account Manager role at ibexibex. provides exceptional customer experience (CX) services to both emergingstartups and well-established brands. We craft powerful engagement and insights toolsthat enhance customer interactions. Our solutions safeguard investments,...
-
Technical Account Manager
3 weeks ago
Lahore, Punjab, Pakistan UNAVAILABLE Full timeOverviewibex provides exceptional customer experience (CX) services to both emerging startups and well-established brands. We craft powerful engagement and insights tools that enhance customer interactions. Our solutions safeguard investments, minimize risks, and deliver swift returns on investment.We are looking for a highly skilled and driven Technical...
-
Account Manager
4 weeks ago
Lahore, Punjab, Pakistan IT Devices Full timePlease read the complete job description before applyingJob DescriptionAccount Executive/ManagerJob RoleIT Devices Online is seeking a dynamic and results-oriented Account Manager to join our team. As a key member of our sales department, you will be responsible for developing and maintaining strong relationships with existing clients and identifying and...
-
Technical Account Manager
1 week ago
Lahore, Punjab, Pakistan ibex Full timeibex. provides exceptional customer experience (CX) services to both emergingstartups and well-established brands. We craft powerful engagement and insights toolsthat enhance customer interactions. Our solutions safeguard investments, minimizerisks, and deliver swift returns on investment.We are looking for a highly skilled and driven Technical Account...
-
Account Manager
3 weeks ago
Lahore, Punjab, Pakistan IT Devices Full timeIT Devices Online is seeking a dynamic and results-oriented Account Manager to join our team. As a key member of our sales department, you will be responsible for developing and maintaining strong relationships with existing clients, as well as identifying and acquiring new business opportunities. You should have excellent communication and negotiation...
-
Technical Support Specialist(Accounting)
3 weeks ago
Lahore, Punjab, Pakistan Contour Software Full timeTechnical Support Specialist(Accounting)Join to apply for the Technical Support Specialist(Accounting) role at Contour SoftwareTechnical Support Specialist(Accounting)20 hours ago Be among the first 25 applicantsJoin to apply for the Technical Support Specialist(Accounting) role at Contour SoftwareGet AI-powered advice on this job and more exclusive...
-
Technical Sales Manager
3 weeks ago
Lahore, Punjab, Pakistan Brisk Dev Full timeRole DescriptionThis is a full-time on-site role in Lahore for a Technical Sales Manager at Brisk Dev. The Technical Sales Manager will be responsible for managing accounts, providing technical support, handling sales activities, and ensuring exceptional customer service.RequirementsBachelor's degree in Business Administration or related fieldStrong...
