CSR Tech Support Repenstative

14 hours ago


Lahore, Punjab, Pakistan Murkez Technologies Full time

We are an emerging business consulting company providing services to industry-leading clientele in North America, Europe, and the Middle East.

We have a multidisciplinary service portfolio catering to 19 clients across 3 continents including market leaders in the Telecom, Healthcare, Insurance, Energy, Food, and Real Estate industries.

Job Description
  • Respond to customer inquiries via phone in a courteous and professional manner, providing prompt assistance and solutions to their concerns.
  • Assist customers with a wide range of ATM-related concerns, including technical issues, transaction discrepancies, card-related problems, and general inquiries.
  • Troubleshoot and resolve technical problems related to ATMs, utilizing problem-solving skills and technical knowledge. If necessary, escalate issues and dispatch technicians to address hardware or software malfunctions.
  • Collaborate effectively with internal departments such as technical support, operations, and management to address customer concerns and ensure timely resolution of issues.
  • Maintain accurate and detailed customer records and call logs, documenting all interactions and resolutions for future reference and analysis.
  • Stay updated with industry trends and developments in ATM processing to provide informed assistance to customers and enhance service quality.
  • Adhere strictly to company policies and procedures, including privacy and security guidelines, to safeguard customer information and maintain compliance standards.
Requirements
  • Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely to customers.
  • Strong problem-solving abilities and technical aptitude, with the capacity to troubleshoot hardware and software issues related to ATMs.
  • Ability to work well under pressure in a fast-paced environment, managing multiple tasks and priorities effectively.
  • Good interpersonal skills and a customer-focused approach, with a commitment to delivering exceptional service and exceeding customer expectations.
  • Proficiency in computer skills and familiarity with relevant software applications, including CRM systems and Microsoft Office Suite.
  • Flexibility to work occasional evenings, weekends, or holidays, based on business needs.
#J-18808-Ljbffr

  • Lahore, Punjab, Pakistan Turbos Freight Full time

    Customer Sales Representatives CSR And Truck DispatcherBachelor's degree in Business, Accounting, or related field preferred; fresh graduates are encouraged to applyJob Description:Join our dynamic team at our USA-based company located in Bahria town lahore , specializing in trucking and dispatch services within the accounting industry. We are looking for...

  • Team Lead Csr

    4 weeks ago


    Lahore, Punjab, Pakistan Velorium Pvt Ltd Full time

    Responsibilities:This position is responsible for supporting, coaching, developing, and supervising a team of CSRs.Ability to guide individuals toward goal achievement using negotiation, teamwork/collaboration, motivation, and staff development skills, including the ability to act as a role model within the organization.Ability to demonstrate innovation and...


  • Lahore, Punjab, Pakistan Tech Bridge Consultancy Full time

    Tech Bridge Consultancy is looking for a Communications Specialist to join our team. As a CSR, you will provide exceptional customer service via phone, email, and chat during night shifts.The role involves working in a fast-paced environment, handling customer inquiries, and resolving issues. You will also be responsible for following the time table and work...


  • Lahore, Punjab, Pakistan Tech Bridge Consultancy Full time

    Tech Bridge Consultancy is looking for a Customer Service Associate to join our team. As a CSR, you will provide exceptional customer service via phone, email, and chat during night shifts.The role involves working in a fast-paced environment, handling customer inquiries, and resolving issues. You will also be responsible for following the time table and...


  • Lahore, Punjab, Pakistan Omega Tech Solutions Full time

    We are looking for Male & Female candidates for a Packaging campaign who have great conversational and communication skills. They should be proficient in appointment setting and persuasive selling. The selected candidates will be responsible for generating leads and closing complete sales deals. We will provide training and equal growth opportunities to all...


  • Lahore, Punjab, Pakistan Tech Bridge Consultancy Full time

    Customer Sales Representative (CSR) Tech Bridge Consultancy, Pakistan Job Overview: We are looking for enthusiastic female candidates with good English communication skills to join our team as Customer Service Representative (CSR) Female Preferred. This opportunity is specifically for female candidates, and the role involves working in the night shift. We...


  • Lahore, Punjab, Pakistan HUS TECH Full time

    About HUS TECHWe strive to create an environment where talented individuals can thrive and grow. As part of our team, you will play a vital role in crafting positive interactions, resolving inquiries, and ensuring client satisfaction. We offer a supportive and collaborative atmosphere with opportunities for training and career development.Daily TasksHandle...


  • Lahore, Punjab, Pakistan It-Tech Full time

    The role of Technical Liaison Officer at It-Tech requires strong communication and interpersonal skills. You will work with the IT Department to facilitate the launch of projects and programs, while also providing training to teachers on educational technology.ResponsibilitiesFoster effective communication between the IT Department and other...


  • Lahore, Punjab, Pakistan Tech Bridge Consultancy Full time

    Tech Bridge Consultancy is seeking a highly motivated Support and Sales Professional to join our team. In this role, you will be responsible for managing customer support via live chat, while also utilizing your sales experience to convert support interactions into sales opportunities.Key qualifications for this role include:A proven track record in customer...


  • Lahore, Punjab, Pakistan Tech Bridge Consultancy Full time

    At Tech Bridge Consultancy, we are seeking a highly skilled Sales and Support Specialist to join our team. In this role, you will be responsible for delivering exceptional customer support via live chat, while also utilizing your sales experience to convert support interactions into sales opportunities.Your key responsibilities will include:Managing customer...


  • Lahore, Punjab, Pakistan Joblogic Service Management Software Full time

    Tech Support Consultant (Data Manipulation)We are looking for a Technical Support Consultant who will be responsible for onboarding our customers by providing data solutions, migrating, and mapping the data while also manipulating data for our existing customers. You will also work closely with developers to write SQL queries to extract data from the Azure...


  • Lahore, Punjab, Pakistan LS Business Solutions Full time

    Customer Support ExecutiveLS Business Solutions, PakistanNight Shift US CampaignExperience: Fresh or 1 to 2 years in CSR or TSRSkills Required: Good communication and convincing power, fluent in English, proficiency in MS Office, and ability to work with CRM.Salary: 25K to 50K + uncapped commissionJob SpecificationResponsibilities:Provide excellent customer...


  • Lahore, Punjab, Pakistan NextStep-Talent (NST) Full time

    We are seeking a friendly, detail-oriented, and solution-focused Customer Service Representative (CSR) to join our team. As a CSR, you will be the first point of contact for our customers, providing exceptional service and support through phone, email, chat, or in-person. Your ability to resolve issues efficiently and professionally will help maintain...


  • Lahore, Punjab, Pakistan Tech Bridge Consultancy Full time

    We are seeking a Sales and Support Professional to join our team at Tech Bridge Consultancy. As a Customer Sales Representative, you will be responsible for providing exceptional customer service via phone, email, and chat during night shifts.The ideal candidate will possess excellent communication skills, ability to handle a fast-paced environment, and...

  • Support Team Member

    1 week ago


    Lahore, Punjab, Pakistan LS Business Solutions Full time

    Job OverviewWe are looking for a highly motivated and customer-focused individual to join our support team as a Help Desk Specialist. The successful candidate will be responsible for resolving customer inquiries and issues in a timely and professional manner.ResponsibilitiesRespond to customer inquiries and resolve issues via phone, email, or chat.Utilize...


  • Lahore, Punjab, Pakistan Programmers Force Full time

    Job Summary: We are seeking a highly motivated and experienced Human Resources Executive to join our team at Programmers Force. In this role, you will be responsible for leading tech hiring efforts, managing employee onboarding, and maintaining accurate employee records.Key Responsibilities:Lead tech hiring efforts by developing and executing effective...


  • Lahore, Punjab, Pakistan The Digi Tech Resource Group, LLC. Full time

    Job Description:We are seeking a highly motivated and experienced Business Development Associate to join our team at The Digi Tech Resource Group, LLC. As a key member of our sales team, you will be responsible for driving growth through effective sales strategies, building strong client relationships, and staying up-to-date on the latest web development...

  • Tech Lead

    4 weeks ago


    Lahore, Punjab, Pakistan Programmers Force Full time

    Programmers Force is a product-driven software company that excels in the field of Artificial Intelligence and Machine Learning since 2016. The company was founded by a team of visionary entrepreneurs that led its operations under software development, data science, DevOps, system architecture, big data processing, and blockchain-based applications...


  • Lahore, Punjab, Pakistan Taurus Call Center Full time

    Customer Support RepresentativeTaurus Call Center, PakistanTaurus Call Center is hiring for CSR urgentlyResponsibilitiesCall center agents will be responsible for making outbound calls and providing customer services.Follow-up on customer calls.Salary:20k basic in one month probation25k basic after probation30k+ (Including incentives, bonuses,...


  • Lahore, Punjab, Pakistan IT Tech Solution Full time

    Customer Support Executive IT Tech Solution, Pakistan A leading USA-based company invites suitably experienced candidates for the position of call center executive. We have multiple positions and all positions are Lahore based. The candidates must have good communication and English language skills.Job Description:Candidates will be required to provide...