
CSR Tech Support Repenstative
14 hours ago
We are an emerging business consulting company providing services to industry-leading clientele in North America, Europe, and the Middle East.
We have a multidisciplinary service portfolio catering to 19 clients across 3 continents including market leaders in the Telecom, Healthcare, Insurance, Energy, Food, and Real Estate industries.
- Respond to customer inquiries via phone in a courteous and professional manner, providing prompt assistance and solutions to their concerns.
- Assist customers with a wide range of ATM-related concerns, including technical issues, transaction discrepancies, card-related problems, and general inquiries.
- Troubleshoot and resolve technical problems related to ATMs, utilizing problem-solving skills and technical knowledge. If necessary, escalate issues and dispatch technicians to address hardware or software malfunctions.
- Collaborate effectively with internal departments such as technical support, operations, and management to address customer concerns and ensure timely resolution of issues.
- Maintain accurate and detailed customer records and call logs, documenting all interactions and resolutions for future reference and analysis.
- Stay updated with industry trends and developments in ATM processing to provide informed assistance to customers and enhance service quality.
- Adhere strictly to company policies and procedures, including privacy and security guidelines, to safeguard customer information and maintain compliance standards.
- Excellent communication skills, both verbal and written, with the ability to convey complex information clearly and concisely to customers.
- Strong problem-solving abilities and technical aptitude, with the capacity to troubleshoot hardware and software issues related to ATMs.
- Ability to work well under pressure in a fast-paced environment, managing multiple tasks and priorities effectively.
- Good interpersonal skills and a customer-focused approach, with a commitment to delivering exceptional service and exceeding customer expectations.
- Proficiency in computer skills and familiarity with relevant software applications, including CRM systems and Microsoft Office Suite.
- Flexibility to work occasional evenings, weekends, or holidays, based on business needs.
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Team Lead Csr
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Communications Specialist
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Customer Service Associate
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CSR / Sales Executive - Call Center
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Customer Sales Representative
4 weeks ago
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Sales and Support Professional
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Specialist in Academic Support
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Support and Sales Professional
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Sales and Support Specialist
1 week ago
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Tech Support Consultant
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Customer Support Executive
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Customer Support Specialist
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Sales and Support Professional
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Support Team Member
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Tech Hiring and Onboarding Expert
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Lahore, Punjab, Pakistan Programmers Force Full timeJob Summary: We are seeking a highly motivated and experienced Human Resources Executive to join our team at Programmers Force. In this role, you will be responsible for leading tech hiring efforts, managing employee onboarding, and maintaining accurate employee records.Key Responsibilities:Lead tech hiring efforts by developing and executing effective...
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Business Development Associate
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Lahore, Punjab, Pakistan The Digi Tech Resource Group, LLC. Full timeJob Description:We are seeking a highly motivated and experienced Business Development Associate to join our team at The Digi Tech Resource Group, LLC. As a key member of our sales team, you will be responsible for driving growth through effective sales strategies, building strong client relationships, and staying up-to-date on the latest web development...
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Tech Lead
4 weeks ago
Lahore, Punjab, Pakistan Programmers Force Full timeProgrammers Force is a product-driven software company that excels in the field of Artificial Intelligence and Machine Learning since 2016. The company was founded by a team of visionary entrepreneurs that led its operations under software development, data science, DevOps, system architecture, big data processing, and blockchain-based applications...
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Customer Support Representative
4 weeks ago
Lahore, Punjab, Pakistan Taurus Call Center Full timeCustomer Support RepresentativeTaurus Call Center, PakistanTaurus Call Center is hiring for CSR urgentlyResponsibilitiesCall center agents will be responsible for making outbound calls and providing customer services.Follow-up on customer calls.Salary:20k basic in one month probation25k basic after probation30k+ (Including incentives, bonuses,...
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Customer Support Executive
4 weeks ago
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