Business Systems Analysts

SAP CRM/SD, SAP CRM Sales, SAP Sales and Distribution (SD), SAP Web Dynpro, SAP Portal, SAP Web UI(CRM), SAP Fiori

GSPANN is hiring Business Systems Analysts with expertise in SAP Customer Relationship Management (CRM) along with Sales and Distribution (SD). This role involves defining, implementing, and configuring SAP Sales processes and managing non-SAP applications for the Sales Business Unit. The ideal candidate will analyze complex business problems and deliver effective solutions.

Location: Hyderabad / Gurugram / Pune / Noida

Role Type: Full Time

Published On: 22 October 2024

Experience: 8+ Years

• Define, implement, and configure business processes within the SAP Sales process, specifically SAP Customer Relationship Management (CRM) and Sales and Distribution (SD) modules.
• Manage non-SAP applications supporting the Sales Business Unit.
• Analyze complex business problems to define cost-effective solutions.
• Identify gaps and provide technical expertise for business requirements, scaling systems, processes, and procedures cost-effectively.
• Configure system settings and options to plan and execute unit and cycle testing.
• Support business end users during integration and user acceptance testing to meet business requirements.
• Lead and participate in cross-functional teams to address business or system issues.
• Provide daily support to business teams, addressing production issues and resolving challenges.
• Leverage a thorough understanding of SAP CRM and SD functions, collaborating with Business and IT teams to resolve system problems and identify improvements.
• Focus on Opportunity, Quotation, and Sales Order management.
• Collaborate with the supply chain team to address business challenges related to planning, manufacturing, and logistics.
• Demonstrate experience in cross-functional projects, including upgrades, enhancements, and acquisitions.
• Understand enterprise structure configuration for sales and integration assignments.
• Perform hands-on solution design, prototyping, proof-of-concepts, process design, and development for current and new projects.

• A Bachelor's Degree or equivalent work experience in a related field is required.
• 8+ years of SAP experience with a focus on SAP CRM & SD in a manufacturing environment is essential.
• Ability and willingness to learn new technologies as needed.
• Detail-oriented team player with strong organizational, problem-solving, and leadership skills.
• Self-directed with experience managing priorities and timelines.
• Strong verbal and written communication skills, with the ability to interact at all levels, including customers, vendors, peers, stakeholders, and management.
• Experience in the sales domain is beneficial.
• Proven knowledge and experience in project management.
• Familiarity with SAP S/4 HANA Sales Process capabilities.
• Experience in global SAP implementations or rollouts, particularly with complex multi-system interfaces.
• Knowledge of cloud-based and on-premises integration technologies, such as SAP Cloud Platform Integration and Migration Cockpit.
• Expertise in condition techniques for pricing, tax, accounts, output, and partners.
• Proficiency in SAP CRM Sales & SAP Sales and Distribution (SD), including order types, item categories, and schedule line categories.
• Experience with applications built on SAP Web Dynpro, SAP Portal, SAP Web UI (CRM), and SAP Fiori.
• Familiarity working with technical teams, including ABAP, Basis, Portal, Security, and new dimension technologies.
• Integration experience with product configuration (VC) and order BOM.
• Flexibility to work with partial overlap in the PST time zone.