Current jobs related to Customer Support Specialist - Karachi, Sindh - Professional's World
-
Senior Sales Executive
7 days ago
Karachi, Sindh, Pakistan International Customer Support Full timeJob SummaryWe are looking for a motivated and results-driven Sales Executive to join our dynamic team. The ideal candidate will have a passion for sales, excellent communication skills, and a proven track record of meeting and exceeding targets. You will be responsible for identifying new business opportunities, building customer relationships, and closing...
-
Customer Support Specialist
3 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeCustomer Support SpecialistThe role of the customer support specialist involves catering to customers' queries and resolving their issues in a timely and efficient manner. The individual must be proficient in English and Urdu languages and possess outstanding verbal and written communication skills.
-
Customer Support Specialist
22 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeCustomer Support SpecialistThe Customer Support Specialist will play a vital role in ensuring that customers receive prompt and effective assistance with their inquiries and issues. The ideal candidate will possess excellent communication skills, a strong ability to problem-solve, and a willingness to continuously learn and improve.Key...
-
Customer Support Specialists
5 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeCustomer Support SpecialistsWe require experienced professionals to handle customer calls and provide support across various aspects of our business. As a customer support specialist, you will be responsible for resolving customer queries, addressing concerns, and ensuring overall customer satisfaction.Key Responsibilities:Respond to customer inquiries via...
-
Customer Support Specialist
3 weeks ago
Karachi, Sindh, Pakistan Ibex Full timeibex - Customer Support Specialistibex, a leading global provider of business process outsourcing (BPO), digital marketing, and customer engagement solutions, is seeking a dedicated Customer Support Specialist to join its team in Karachi. With a workforce of over 35,000 employees across 34 global operations facilities, ibex is recognized for delivering...
-
Customer Support Specialist
1 day ago
Karachi, Sindh, Pakistan beBee Careers Full timeJob OverviewThe role of Customer Support Specialist requires an individual with exceptional communication skills, a passion for delivering outstanding customer experiences, and the ability to work collaboratively across teams.
-
Sales and Customer Support Specialist
23 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeSales and Customer Support SpecialistWe're seeking a motivated E-Commerce Sales Support Specialist passionate about helping people and supporting sales efforts to maximize customer satisfaction.The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong attention to detail. Experience with CRM...
-
Customer Support Specialist
5 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeCustomer Support Specialist Job DescriptionWe are seeking a highly organized and detail-oriented Customer Support Specialist to join our team. As a key member of our Operations department, you will play a vital role in providing timely and effective support to our clients' customers.About the RoleRespond to customer inquiries and concerns via phone calls,...
-
Customer Support Specialist
17 hours ago
Karachi, Sindh, Pakistan beBee Careers Full timeAre you passionate about delivering exceptional customer experiences?About the RoleWe are looking for a highly skilled Customer Support Specialist to join our team.The ideal candidate will have a strong background in customer-facing roles, excellent communication skills and the ability to think critically.Key responsibilities include:Providing top-notch...
-
Customer Support Associate
6 days ago
Karachi, Sindh, Pakistan beBee Careers Full timeCustomer Support SpecialistWe are seeking a skilled Customer Support Specialist to address customer inquiries, resolve issues, and provide exceptional support across various channels.This role demands superb communication skills, empathy, and a strong commitment to excellence.
Customer Support Specialist
4 weeks ago
Get AI-powered advice on this job and more exclusive features.
We are seeking a dedicated and detail-oriented Customer Support Specialist to join our team during the night shift. The ideal candidate will have experience in delivering high-quality customer service via email, live chat, and freelance platforms. You will be the first point of contact for our customers, ensuring their queries are resolved promptly and professionally.
Key Responsibilities:- Provide real-time customer support via email, chat, and ticketing systems.
- Respond to inquiries, complaints, or requests from clients on freelance platforms (e.g., Upwork, Fiverr, Freelancer, PeoplePerHour).
- Monitor freelance accounts, respond to new messages, and support client engagement activities.
- Maintain accurate and detailed records of customer interactions in CRM systems (e.g., Zoho, HubSpot).
- Identify recurring issues and communicate feedback to relevant teams for improvement.
- Ensure service-level agreements (SLAs) are met for response and resolution times.
- Work independently and proactively during the night shift, escalating complex issues when necessary.
- 1–3 years of customer support experience, preferably in a remote or digital environment.
- Strong written English communication skills with a professional and friendly tone.
- Familiarity with customer support tools like Zendesk, Freshdesk, Intercom, or Help Scout.
- Experience using freelance platforms to communicate with or support clients.
- Excellent problem-solving and time management skills.
- Ability to work autonomously during night hours (6:00 PM – 3:00 AM).
- Knowledge of CRM systems (e.g., Zoho, HubSpot).
- Basic understanding of digital services or SaaS platforms.
- Ability to manage multiple conversations or tickets simultaneously.
- Prior remote or BPO support experience is a plus.
- Entry level
- Full-time
- Outsourcing/Offshoring
