SQA Analyst

Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.

As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.

What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started

The Division:
EWS Group provides comprehensive business solutions for sales, customer service, operations and accounting through purchased and subscription-based software, IT hosting services and professional consulting to both small and large moving companies located in the United States and Canada. As a Microsoft partner, we have been distinguished with membership in their President's Club and have earned Gold status within their partner network.

EWS is part of the Jonas Group, a wholly-owned subsidiary of Constellation Software Inc., a software supplier servicing a range of vertical markets with over 125,000 customers in 100+ countries.

The Position:
We are looking to hire an SQA Analyst with experience and expertise primarily in manual testing to work as an extension of the EWS R&D team, to help ensure high quality and timely delivery of releases.

The hired candidates will be located and work out of the Contour Software Lahore office, working as part of the resource-center team, as an extension of the division-based R&D department.

The hired individual will be responsible for:

1. Verifying each 2-week release during the Sprint/Test cycle,
2. Verifying and closing completed Cases/Tickets/Bugs,
3. In-depth testing with special emphasis on UI/UX,
4. Bringing improvements to Testing Procedures,
5. Building new and refine existing Test Suite/Cases.

Required Qualifications & Skills:

• Bachelor's degree or equivalent qualification in Computer Science, Engineering, Information Systems or related discipline.
• 2-4 years of formal QA/Testing experience, working on customer-facing enterprise level software solution.
• Experience in testing WPF Forms, Web Apps, iOS and Android Apps.
• Skilled in test documentation/cases, management of testing suites for different versions/products.
• Understanding of SDLC with a grasp of Agile/Scrum methodology.
• Knowledge/skills of defect life cycle, defect management and reporting.
• Ability to understand business process/logic.
• Ability to escalate issues to the relevant teams in a timely manner.
• Decent written and verbal communication skills (English).
• Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
• Must be a good team player.
• Good technical writing abilities.

Nice to have:

• Experience with test automation tools such as Selenium, Cypress etc.

Exciting Benefits we offer:

• Medical Coverage – Self & Dependents
• Parents Medical Coverage
• Provident Fund
• Employee Performance-based bonuses
• Home Internet Subsidy
• Conveyance Allowance
• Profit Sharing Plan [Tenured Employees Only]
• Child Care Facility
• Company Provided Lunch/Dinner
• Professional Development Budget
• Recreational area for in-house games
• Sporadic On-shore training opportunities
• Friendly work environment
• Leave Encashment

Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We're committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we've adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.

In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.

As a subsidiary of CSI, Contour Software serves as a dedicated Global Centre, currently housing employees and teams for more than 150 Divisional and Corporate departments. Contour employees are key players in implementing, supporting, extending, enhancing, and renewing enterprise systems that run thousands of medium and large businesses, as well as public institutions, globally