
App Product Operations Specialist
6 days ago
User Growth & Engagement: Develop and execute strategies to increase user acquisition, activity, and retention.
Course Operations: Optimize the tutor onboarding process, improve course conversion rates, and enhance overall learning experience and user satisfaction.
Campaign Planning & Execution: Plan and deliver online/offline campaigns (e.g., promotions, learning challenges, community events) to boost user participation and brand visibility.
Data Analysis & Optimization: Monitor key metrics, analyze user behavior, generate regular insights, and drive data-driven improvements in operations.
Content Operations: Manage and optimize course content, user reviews, and community engagement to ensure high-quality platform content.
Channel Development: Identify, build, and manage traffic acquisition channels, collaborating with social media, content platforms, and KOLs to drive user growth.
Monetization Exploration: Explore and implement new business models (subscriptions, value-added services, etc.) based on user needs and market trends.
Cross-Team Collaboration: Work closely with product, tech, marketing, and customer support teams to enhance features and improve user experience.
Job SpecificationExperience: 2+ years of experience in internet product operations; background in education, online learning, or social platforms is preferred.
Data-Driven Mindset: Strong analytical skills with the ability to make decisions and optimize strategies based on data.
Campaign Skills: Proven ability to design and execute user acquisition, engagement, and conversion campaigns with successful cases.
User Insights: Strong understanding of user needs; ability to identify product improvement opportunities from user feedback.
Communication & Collaboration: Excellent teamwork and communication skills to coordinate effectively across departments.
Execution & Innovation: High sense of ownership, execution power, and innovative thinking to explore new operational approaches.
Language Skills: Strong English communication skills preferred; ability to handle international user operations is a plus.
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