
Technical Support Specialist
3 days ago
We are a bunch of humans working in Xumerz Inc towards a common goal. Our usual mornings start with welcoming our team-members with handshakes and ice breakers. However, when it comes to work, we are one professional team dedicated to our tasks and trained for high performance.
We are a product-based company (we own products, not just projects) established in 1995; hence, growth and performance-oriented. Some of our team members have been with us for almost 2 decades now. Headquartered in Seattle, USA, we have our offshore offices in Canada, Peshawar, and Lahore.
If you think you have a good command of English and are willing to learn and grow, either apply online or call me at 0312-933-1121.
Job SpecificationCore Requirements:
- Excellent verbal communication skills in the English language.
- Establish a friendly and good working relationship with customers.
- Highly responsible, dependable, and with high attendance.
- Fast learner.
- Able to work till late hours; 4:00 PM till 1:00 AM (night) to be precise.
- Proactive attitude and ability to work under stress.
- Team up with software developers to gain knowledge of new software versions and/or bug reporting.
Other Responsibilities:
- Provide IT technical support remotely and log call details.
- Remote software installation and troubleshooting.
- Working knowledge of remote support.
- Computer Science or IT (related) background.
- Basic to intermediate knowledge of SQL Server troubleshooting/installation.
- Support the roll-out of new applications.
- Respond within agreed time limits to call-outs.
Information Technology and Services - Peshawar, Pakistan
About UsIn 1995, a technologist teamed up with a group of entrepreneurs to help businesses migrate to the then latest 32-bit technology; today, the same technologist and the same group of entrepreneurs continue their services and help businesses migrate to the latest technologies.
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