
System Support Engineer
4 days ago
Job description:
Limton Group of Companies is currently hiring for System Support Executive who will be reporting directly to Team Lead – Hardware Support, responsible for on-site complaint handling, carrying out maintenance services on machines installed at client end.
Requirements:
- Experience with software installation (desktop or web based)
- Database handling or SQL Installation Experience
- Device Connectivity over the network
- Work closely with Hardware Support Coordinator and CRM Team
Qualification Requirements:
DAE (Electronics / Computer Science)
Experience Requirements:
- 6 months – 1 Year Experience (Freshers are also encouraged to apply)
Skills Requirement:
Must be skilled in computers, Microsoft Windows, and software installation. Planning skills, ability to handle multiple tasks simultaneously, set goals and meet deadlines, ability to take initiative; analytical reasoning and problem-solving skills; ability to maintain accurate and detailed records; able to function as a contributing member of the department.
Responsibilities:
- Provide on-site support, complaint handling, and preventive services for contract and warranty clients.
- Follow up and recover outstanding payments and Tax Challans.
- Follow up with clients on SLA renewal.
- Share visit details with Team Lead and coordinator and update all details in CRM software.
- Be punctual and regular.
Other Important Requirement:
Should have own bike.
Job Type: Full-time
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