airport duty officer

7 days ago

Karachi, Sindh, Pakistan Bahrain Airport Company Full time

Get AI-powered advice on this job and more exclusive features.

Main Objectives

To oversee various customer handling areas of airport operations ensuring highest standard of service and following safe & secure working procedures.

Main Duties

  • Oversee all customer handling areas Viz. Check-in, Departure Gate, Transit & Arrival. Ensure all functions are accurately and promptly carried out by company staff as well as Handling Agent Staff to the highest degree of standard.
  • Assign pre-flight duties to all staff and conduct de-briefing to discuss the discrepancies.
  • Direct Check-in staff in handling passengers for any irregularities, invalid documents etc.
  • Direct Check-in staff in dealing excess baggage charges. Make decisions regarding charging and waiving of charges.
  • In case of Denied Boarding, guide check-in staff and deal passengers. Ensure updating SSCI for downgrading or offloading customers.
  • Establish and maintain good working relationships with customs, immigration, security, police, medical, cargo, ground transport, catering, duty free, courier companies, tour operators and other airline staff.
  • Ensure that Company Policy and local policies for handling delayed services are followed and that delayed passengers are given all assistance during such delays.
  • Ensure that the handling agents output is according to company standards and in accordance with the agreed contract.
  • Ensure strict adherence of company safety and security standards.
  • Ensure Company Regulations are being followed with regard to lost/found/damaged baggage and that the time factor in this connection is not exceeded.
  • Ensure that staff on shift, wear company uniform to the required standard.
  • Ensure that adequate stock level of all stationery and supervises distribution there of.
  • Ensure quality service to V.I.Ps, unaccompanied children etc. in areas of arrival, departure and during transits. Coordinate with Lounge staff.
  • Communicate with Duty Manager / Airport Manager to upgrade A/C equipment if necessary in terms of over sales etc…
  • Liaise with Airport Support Unit/WWCC for VCRS (Virtual Coupon Records) updates in case of misconnections involving rerouting.
  • Monitor catering figures and update catering unit well ahead to prevent wastage.
  • Carry out any other tasks or duties as assigned by Airport Manager.
  • Encourage GHA (Ground Handling Agent) staff to sell more ancillaries and generate revenue.
  • Brief the DMs/APM (Airport Duty Manager/Airport Manager) regarding shortfall of the GHAs on daily basis.
  • Monitor the ramp activities.
  • Review the GSRs (Ground Safety Reports) and discuss with APM for appropriate action.

Experience

Minimum 5 years of relevant experience.

Qualifications

Ordinary National Diploma or equivalent.

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
  • Resume/CV
  • Highest education certificate
  • Passport Copy
Seniority level
  • Seniority levelMid-Senior level
Employment type
  • Employment typeFull-time
Job function
  • Job functionOther, Information Technology, and Management
  • IndustriesAirlines and Aviation

Referrals increase your chances of interviewing at Bahrain Airport Company by 2x

Get notified about new Duty Officer jobs in Karachi Division, Sindh, Pakistan.

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • Airport Operations Specialist

    7 days ago

    Karachi, Sindh, Pakistan beBeeDutyOfficer Full time

    Airport Duty Officer JobThis is a critical role in ensuring the smooth operation of airport services.Main Responsibilities:Oversee all customer-facing areas of airport operations, guaranteeing exceptional service standards and adherence to safe working procedures.Assign pre-flight tasks to staff and conduct debriefings to discuss discrepancies.Direct...

  • Airport Staff Supervisor

    3 weeks ago

    Karachi, Sindh, Pakistan Infoempregos Full time

    Job Description:Fulcrum (Pvt.) Ltd. is looking for *"Airport Staff Supervisor" *for one of their esteemed client in Air Service industry. Airport Services: 2 years (Preferred).We are looking for an entry-level employee, with no previous experience required. If you are interested in learning and developing, this position is ideal for you.Requirements:Good...

  • Senior Vice President of Airport Community Systems

    1 day ago

    Karachi, Sindh, Pakistan beBeeLeadership Full time

    Job Title: SVP Airport Community SystemAbout the Role: We are seeking a visionary leader to spearhead our technology strategy and system development initiatives. As the Senior Vice President of Airport Community Systems, you will be responsible for leading the next-generation technology stack for ACS, ensuring data management and governance are key...

  • SVP Airport Community System

    4 weeks ago

    Karachi, Sindh, Pakistan Pakistan Single Window Full time

    Technology Strategy & System Development:· Lead the Next-Generation technology stack for ACS, ensuring data management and governance are key drivers.· Support the design, development, and implementation of ACS, working closely with the Digital Transformation Office to create a structured project plan with defined timelines, milestones, and...

  • SVP Airport Community System

    2 weeks ago

    Karachi, Sindh, Pakistan Pakistan Single Window Full time

    Technology Strategy & System Development:· Lead the Next-Generation technology stack for ACS, ensuring data management and governance are key drivers.· Support the design, development, and implementation of ACS, working closely with the Digital Transformation Office to create a structured project plan with defined timelines, milestones, and...

  • Airline Pilot Wanted

    1 day ago

    Karachi, Sindh, Pakistan beBeePilot Full time

    Career Opportunity: Airline Captain",">Fly with confidence and precision as an airline captain, leading your crew to deliver exceptional passenger experiences. Your expertise will be showcased as you navigate the skies, adhering to strict safety protocols and ensuring seamless flights.",">Key Responsibilities:",">",">Conduct assigned flights in accordance...

  • A320 Airline Captain

    2 weeks ago

    Karachi, Sindh, Pakistan beBee Careers Full time

    Job OverviewThe primary role of this position is to operate commercial flights in a safe, efficient, and responsible manner. As the captain of an A320 aircraft, you will be responsible for ensuring the smooth execution of flight plans, adhering to regulatory requirements, and maintaining the highest level of safety standards.This involves flying the aircraft...

  • Office Admin

    4 weeks ago

    Karachi, Sindh, Pakistan Popular International Associates and Marketing Full time

    Popular International Associates and Marketing, PakistanResponsibilities:- Assist with general office administrative tasks, such as answering phone calls and organizing documents- Maintain accurate records of financial transactions and perform basic bookkeeping duties- Provide support to the accounting team in preparing financial reports and reconciling...

  • Front Desk Officer

    3 weeks ago

    Karachi, Sindh, Pakistan Dimensions Office Full time

    Get AI-powered advice on this job and more exclusive features.Direct message the job poster from Dimensions OfficeDimensions Office is a leading office furniture manufacturer in Pakistan, specializing in modern minimal desks, seating solutions, and collaborative working solutions. As the exclusive distributor of Merryfair, one of the world's top office chair...

  • Partner Development Officer

    1 week ago

    Karachi, Sindh, Pakistan Bukhari Group of Companies Full time

    2 weeks ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Bukhari Group of CompaniesBukhari Group offers comprehensive 360 solutions with a focus on client satisfaction, including visa assistance, airline booking, and hotel arrangements for inbound and outbound travel....