Sales & Customer Service Representative (Virtual Assistant)

3 days ago


Lahore, Punjab, Pakistan PromoGeneration Full time

Join to apply for the Sales & Customer Service Representative (Virtual Assistant) role at PromoGeneration.

We are looking for a Sales & Customer Service Representative (Virtual Assistant) who can confidently handle sales and support calls for a growing 'Car Detailing Business' in San Diego. If you're a strong communicator with a knack for customer service, basic car knowledge, and CRM experience, this role is for you.

Base pay range

Salary Range: PKR 50, ,000 per month.

What You Will Do
  • Answer inbound customer inquiries via calls and text messages
  • Provide accurate service details, quotes, and assist with appointment bookings
  • Understand vehicle types to determine pricing based on car size
  • Use CRM tools to log, track, and manage leads and customer interactions
  • Follow up with customers post-service to collect feedback and ensure satisfaction
  • Represent the brand professionally and reliably during all customer interactions
What We're Looking For
  • Proven experience in customer service and/or phone-based sales
  • Fluent in English with excellent verbal and written communication skills
  • Basic understanding of car types (sedans, SUVs, trucks, etc.) and how they impact pricing
  • Familiarity with CRM systems (e.g., HubSpot, Zoho, Salesforce, or similar)
  • Highly dependable and responsive
  • Able to multitask and handle multiple inquiries with a positive, problem-solving attitude
Working Hours

Part-time | 12:00 a.m. - 5:00 a.m. (PKT) | Monday - Friday

Apply now and let\'s get rolling

Seniority level
  • Not Applicable
Employment type
  • Part-time
Job function
  • Other
Industries
  • Business Consulting and Services
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