Customer Support Representative

7 hours ago


Lahore, Punjab, Pakistan Printickle Full time

Direct message the job poster from Printickle

Role Description

This is a full-time, on-site role located in Lahore for a Customer Support Representative. The Customer Support Representative will be responsible for handling customer inquiries, ensuring customer satisfaction, resolving issues, and providing exceptional customer service. Daily tasks include responding to customer emails and phone calls, troubleshooting problems, and maintaining up-to-date knowledge of our services and products.

Qualifications
  • Excellent Customer Support and Customer Service skills
  • Strong Communication and Customer Satisfaction skills
  • Ability to Troubleshoot and resolve issues efficiently
  • Excellent interpersonal skills and a customer-oriented attitude
  • Ability to work well in a team and collaborate with colleagues
  • Familiarity with the printing and packaging industry is a plus
  • Proficiency in using customer support software and tools
  • Bachelor's degree in Business, Communications, or a related field
  • Order confirmations from customers
  • Production co-ordinations and updating customers
Seniority level
  • Entry level
Employment type
  • Full-time
Industries
  • Printing Services

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