
Administration Assistant
5 days ago
International Business Resources, located in Rawalpindi, Punjab, Pakistan, provides administrative support services to international clients. One of our key partnerships is with a UK-based logistics company, and we are now looking to expand our team to support this ongoing contract.
Position Location:
World Trade Centre (above Giga Mall), Rawalpindi
Role Overview:
As an Administration Assistant, you will be responsible for supporting our UK logistics partner by ensuring the smooth coordination of transport operations and maintaining effective communication with drivers, subcontractors, and customers.
Key Responsibilities:
Scheduling and allocating delivery jobs for upcoming days and weeks
Booking containers from ports and coordinating deliveries to end customers
Maintaining communication with drivers and subcontractors throughout the day
Providing customers with accurate estimated times of arrival (ETAs)
Using various online platforms for vehicle bookings and customs declarations
Managing and tracking proof of deliveries
Monitoring driver hours and conducting regular compliance checks
Handling customer inquiries and maintaining relationships with existing clients
Keeping internal records and databases updated
Managing vehicle defect reporting and resolution processes
Scheduling routine vehicle maintenance in line with company guidelines
Covering staff absences as required
Collaborating with other departments to ensure cost-effective and efficient operations
Job Specification:Strong communication skills with excellent command of English
Bachelor's degree (preferred)
Proficient in email and communication tools
Skilled in Google Sheets and/or Microsoft Excel
High level of numeracy, literacy, and IT competency
Excellent organisational and time management skills
Customer-focused with strong interpersonal skills
Passionate and motivated to contribute to the team's success
Ability to work the afternoon shift starting at 16:00 PKT
Job Rewards and Benefits: Leaves#J-18808-Ljbffr
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