Ecommerce Operations Analyst

3 weeks ago

Lahore, Punjab, Pakistan hybytes Full time

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from hybytes

HR Assistant @ Hybytes | HR Operations | Recruitment | Technically Recruiter | NON Technical Recruiter | Talent Acquisition | Head Hunting | Record...

Company: Hybytes Pvt Ltd

Job Title: Ecommerce Operations Analyst

Job Type: On-site, Full time

Location: Lahore

Working Hours: 11:00-8:00PM

Working Days: Mon-Fri

Role Overview:

As an Online Operations Analyst, you'll be at the heart of our e-commerce engine — ensuring seamless order fulfillment across all platforms and proactively resolving any issues that arise.

You'll play a vital role in enhancing customer experience, managing digital content with precision, and supporting cross-functional projects to uphold our commitment to operational excellence and exceptional service delivery.

Key Responsibilities:

Order Management:

  • Ensure timely dispatch of orders (B2C/FBM) and resolution of any fulfillment issues.
  • Ensure all orders are shipped correctly and flagged if there are any issues with delivery, orders, or fulfillment.
  • Facilitate order changes and provide tracking information to customers.

Online Content & Product Management:

  • Maintain accurate website and Amazon content, ensuring it aligns with internal files and is error-free.
  • Oversee product launches, ensuring timely updates across platforms (Website, Amazon, Etsy, TikTok).
  • Manage SKU generation, barcode records, and product-related assets for new product launches.
  • Ensure the website audit is completed regularly and ensure any discrepancies are flagged and fixed within the appropriate time frame.

Account Health Monitoring:

  • Conduct daily checks on Amazon account health and performance notifications, escalating any issues as necessary.
  • Ensure timely handling of chargeback cases and related issues.

Project Management:

  • Lead cross-functional projects related to product delivery, content, Amazon and website projects.
  • Collaborate with marketing, development, external agencies, and 3PLs to ensure the timely completion of all tasks within the department, including product launches and other related projects.

Skills & Qualifications:

  • Graduated in Business, Marketing, Supply Chain Management, or any related field
  • 3-4 years of proven experience in customer service and online operations
  • Strong knowledge and experience of e-commerce platforms (Shopify, Amazon, Etsy, TikTok).
  • Experience in product launches and managing listings across multiple platforms (Shopify, Amazon, Etsy, etc.).
  • Excellent organizational skills, with the ability to manage multiple priorities and tasks efficiently.
  • Strong communication and team management skills to ensure smooth collaboration between teams.
Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Management and Manufacturing
Industries
  • Software Development

Referrals increase your chances of interviewing at hybytes by 2x

Get notified about new Operations Analyst jobs in Lahore, Punjab, Pakistan.

#J-18808-Ljbffr

  • eCommerce Systems Analyst

    6 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Technical Business Analyst - eCommerce SpecialistJob DescriptionWe are seeking a highly skilled Technical Business Analyst with expertise in eCommerce to join our team. This full-time role requires a deep understanding of eCommerce platforms, technical architecture, and business processes.The ideal candidate will analyze, map, and optimize the technical side...

  • Ecommerce Operations Analyst

    3 days ago

    Lahore, Punjab, Pakistan hybytes Full time

    1 week ago Be among the first 25 applicantsDirect message the job poster from hybytesHR Assistant @ Hybytes | HR Operations | Recruitment | Technically Recruiter | NON Technical Recruiter | Talent Acquisition | Head Hunting | Record…Company: Hybytes Pvt LtdJob Title: E-Commerce Operations AnalystJob Type: On-site, Full timeLocation: LahoreWorking Hours:...

  • Business Analyst

    4 weeks ago

    Lahore, Punjab, Pakistan Topdot Full time

    Direct message the job poster from TopdotHR Professional | Technical Recruiter | Talent Acquisition Specialist | HR Operations & Management | Employee & Employer Branding | Benefits &…Job Description:We are looking for a highly skilled Technical Business Analyst specializing in eCommerce to join our team. This role requires a deep understanding of...

  • Ecommerce Operations Specialist

    1 week ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title: Ecommerce Operations SpecialistJob Overview:The Ecommerce Operations Specialist plays a vital role in ensuring the smooth day-to-day operations of our ecommerce store. This individual will be responsible for providing administrative and operational support, answering phone calls, organizing documents, and participating in various projects.Salary...

  • Ecommerce Operations Assistant

    6 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Job Title:Ecommerce Operations AssistantWe are seeking an ambitious and proactive individual to provide administrative support in our ecommerce operations. The successful candidate will have excellent communication and organizational skills, with the ability to learn and develop in a fast-paced environment.About the Role:Provide support in administrative and...

  • Software Business Analyst

    2 days ago

    Lahore, Punjab, Pakistan Topdot Full time

    1 week ago Be among the first 25 applicantsDirect message the job poster from TopdotSenior Manager HR I HRBP I Technical Recruiter I Talent Acquisition I Headhunter I Training & Development I Strategic HR Planning I Employee…Company OverviewTopDot is a software development company that specializes in e-commerce projects & services having its offices in New...

  • Technical Business Analyst

    2 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Technical Business Analyst - eCommerce Solutions Specialist">We are seeking a highly skilled Technical Business Analyst with expertise in eCommerce solutions to join our team. The ideal candidate will have a deep understanding of technical infrastructure, business processes, and e-commerce platforms. Key responsibilities include conducting detailed analyses...

  • Senior Business Analyst

    4 weeks ago

    Lahore, Punjab, Pakistan Topdot Full time

    1 day ago Be among the first 25 applicantsDirect message the job poster from TopdotSenior Manager HR I HRBP I Technical Recruiter I Talent Acquisition I Headhunter I Training & Development I Strategic HR Planning I Employee…Company OverviewTopDot is a software development company that specializes in e-commerce projects & services having its offices in New...

  • Technical Business Analyst

    1 week ago

    Lahore, Punjab, Pakistan Topdot Full time

    3 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from TopdotSenior Manager HR I HRBP I Technical Recruiter I Talent Acquisition I Headhunter I Training & Development I Strategic HR Planning I Employee…Company OverviewTopDot is a software development company that...

  • Ecommerce Operations Specialist

    6 days ago

    Lahore, Punjab, Pakistan beBee Careers Full time

    Job Description:We are seeking an Ecommerce Administrator to assist with administrative and operational tasks.This is a full-time position, ideal for individuals willing to learn and develop their skills.Key Responsibilities:Assist with day-to-day operationsManage correspondence and callsMaintain organized files and documentsParticipate in projects and...