Sr. Manager Strategy

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Founded in 2015, Daraz is South Asia's leading e-commerce platform in Pakistan, Bangladesh, Sri Lanka, Nepal, and Myanmar. It empowers more than 100,000 active sellers with world-class marketplace technology to reach the fast-growing consumer class in a region of 500 million people. Through Daraz Express and Daraz Pay, it operates the most efficient and digitalized logistics and payments infrastructure in its markets. Daraz' vision is to be a champion of South Asia serving 100 million customers and businesses by 2030.

Key Responsibilities:

We are seeking a highly analytical and strategic professional to join our Strategy & Planning (S&P) team. The Senior Manager S&OP will play a critical role in aligning multiple departments—including Logistics (DEX & 3PLs), Fulfillment, Commercial, Finance, Marketing, and Regional Teams—to provide insights, operational visibility, and strategic guidance to senior management. This role requires strong leadership, analytical expertise, and cross-functional collaboration to drive performance improvement and operational excellence.

Strategic Coordination & Insights

• Act as the linchpin between departments, ensuring seamless coordination and alignment of initiatives.
• Provide data-driven insights and reports to senior management for better decision-making.
• Lead a team of analysts to extract, deep-dive into, and manipulate data to identify root causes and actionable insights.
• Ensure accurate and meaningful analysis for performance tracking and strategic decision-making.

Operational Visibility & Campaign Support

• Provide daily operational visibility, ensuring smooth execution and performance tracking.
• Offer critical support during campaigns, identifying and mitigating risks related to ageing items and delivery performance.
• Support strategic projects aimed at increasing delivery speed and reducing errors, with a customer-centric approach.
• Identify key initiatives for shipping fee recovery, delivery speed enhancement, and error reduction across all logistics business units.

Operations Planning & Forecasting

• Lead the end-to-end operations planning process, ensuring accurate monthly, quarterly, and yearly forecasts.
• Translate sales forecasts into operational volume-based activities for fulfillment and logistics teams.

Financial Performance & ROI Analysis

• Assist in comparing forecasted budgets to actual financial performance, identifying discrepancies and reasons for variance.
• Conduct feasibility and ROI analyses to support business units on various strategic projects.

We are looking for:

• Experience: 3–5 years in Strategy & Planning, Operations, Logistics, or related fields.
• Education: Bachelor's/Master's degree in Business, Economics, Supply Chain, Data Analytics, or a related discipline.
• Analytical Skills: Strong expertise in data analysis, forecasting, and strategic decision-making.
• Leadership: Experience in leading teams and cross-functional coordination.
• Technical Proficiency: Advanced knowledge of Excel, SQL, Power BI, and data visualization tools is a plus.
• Problem-Solving: Ability to identify bottlenecks, optimize operations, and implement solutions effectively.
• Communication: Excellent stakeholder management, presentation, and reporting skills.

What we have to offer:

• International working environment in a start-up setting, and a unique opportunity to learn from the best in e-commerce (Alibaba Group) and business growth
• A platform to learn from Alibaba's world-leading ecosystem
• Rigorous training and exposure in team management, leadership, business analytics, and operations
• An opportunity to train the next generation of business leaders in the 'tech' industry
• Competitive salary and incentive package

Associate

Full-time

Industries: Software Development