Benefits Program Specialist

Description

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there's really only one: Zones – First Choice for IT.

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

The Benefits Program Specialist is responsible for managing and execution of employee benefits programs. This role involves coordinating with employees, vendors, and external stakeholders regarding benefits, accurate records management, and timely communication. The Benefits Program Specialist plays a key role in maintaining employee satisfaction by addressing benefits-related inquiries and ensuring compliance with organizational policies and legal requirements.

What you'll do as the Benefits Program Specialist:

• Benefits Administration: Assist in the administration of health insurance, and other employee benefits.
• Vendor Coordination: Collaborate with vendors to resolve employee issues and ensure quick response time.
• Employee Support: Respond to employee inquiries about benefits programs, enrollment, and eligibility.
• Enrollment Management: Facilitate open enrollment, new hire onboarding, and life event changes in benefits plans.
• Compliance: Maintain compliance with regulatory requirements and organizational policies, ensuring accurate documentation and reporting.
• Data Management: Maintain and update benefits records in HRIS and other systems, ensuring data accuracy and confidentiality.
• Benefits Assistance: Conduct sessions to enhance employee understanding of available benefits.
• Reporting: Prepare reports on benefits usage, costs, and trends to support decision-making and program optimization.
• Process Improvement: Identify opportunities to improve benefits administration processes and enhance employee satisfaction.

What you will bring to the team:

You are a detail-oriented and service-focused professional with strong communication skills and the ability to manage multiple priorities effectively.

Education:

• Bachelor's degree in Human Resources, Business Administration, or a related field (required).

Experience:

• Minimum 3 years of experience in benefits administration or a related HR role.
• Familiarity with HRIS platforms and benefits management systems.

Skills:

• Basic knowledge of employee benefits programs and regulatory requirements.
• Strong organizational and time management skills.
• Excellent communication and customer service abilities.
• Proficiency in Microsoft Office Suite and data analysis tools.
• Ability to maintain confidentiality and handle sensitive information professionally.

Benefits Package:

At Zones, we are committed to fostering an inclusive and diverse workplace. We provide comprehensive benefits to support our employees, including health insurance coverage for parents, spouse, and children, life insurance, voluntary pension fund scheme, EOBI, and on the house free quality food, gym, and much more. We embrace equal employment opportunity, free from discrimination based on various characteristics, and offer an exciting career immersed in an inventive, collaborative culture.

If you are enthusiastic about working on the cutting edge of IT innovation, sales, engineering, and operations, Zones is the perfect opportunity for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status or on the basis of disability.

Shift Timings: 9:00 PM to 6:00 AM (Pk time)