
Customer Service Representative
6 hours ago
1 week ago Be among the first 25 applicants
Direct message the job poster from Interactive Outsourcing Solutions
A technology-driven Software House and BPO company specializing in digital products and business process outsourcingAbout the Role:
Are you ready to step into a dynamic and rewarding career in customer service? We're looking for both fresh talent and experienced professionals to join our team as Customer Service Representatives for a US-based campaign. This role is perfect for individuals with strong communication skills, a problem-solving mindset, and a passion for helping others.
You'll be part of a supportive team, handling customer interactions over the phone and delivering clear, prompt solutions.
What You'll Be Doing:
- Identify and understand customer needs effectively
- Address inquiries with clarity and professionalism
- Research issues and provide appropriate solutions or alternatives
- Adhere strictly to company policies and procedures
- Ensure timely completion of daily call tasks
What We're Looking For:
- Fresh graduates or professionals with 1–2 years of call center experience
- Minimum qualification: Intermediate / O or A Levels or higher
- Fluent in spoken and written English
- Strong analytical and critical thinking abilities
- Quick learner with a proactive attitude
- Ability to remain calm and professional with difficult clients
Note: Candidates currently in matriculation or who have just passed are not eligible for this position.
Performance-Based Bonuses – Daily, Weekly & Monthly
Medical Insurance – For Married Employees
Weekends Off – Enjoy Saturdays and Sundays
Friendly and collaborative team environment
What Makes You Stand Out:
- Excellent English communication (spoken and written)
- A collaborative attitude and team spirit
- Ability to explain technical matters in simple terms
- Time management and task prioritization skills
- Patience and professionalism under pressure
COVID-19 Considerations:
All applicants must be fully vaccinated .
Other Details:
Shift Timings: 8:00 PM – 5:00 AM (Monday to Friday)
Job Type: Full-Time
Salary: Rs 35,000 – 50,000 + Incentives Earn Up-to 70K
Kickstart your career with us today — apply now and unlock the opportunity to grow, learn, and earn in a supportive and rewarding environment
Job Type: Full-time
Seniority level- Seniority levelEntry level
- Employment typeFull-time
- IndustriesTelephone Call Centers
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