Customer Service Representative

3 weeks ago

Karachi, Sindh, Pakistan Sunday Bazar Full time

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Job Title: Customer Service Representative (3 Positions)

Job Type: Full-Time

Working Days: Monday to Saturday

Working Hours: 10:00 AM to 7:00 PM

Job Title: Customer Service Representative (3 Positions)

Company: Sunday Bazar

Location: House # 55, Model Colony, Gulshan-e-Jami, Malir, Opposite to Malir Cantt Check Post # 02, Karachi, Pakistan

Job Type: Full-Time

Working Days: Monday to Saturday

Working Hours: 10:00 AM to 7:00 PM

Salary: Market Competitive

Vacancies: 3

Job Summary:

Sunday Bazar is urgently hiring 3 Customer Service Representatives to join our team. We are looking for individuals who are proactive, customer-focused, and able to manage communication across various channels. If you enjoy helping others and thrive in a fast-paced environment, we'd love to hear from you

Key Responsibilities:
  • Communicate with customers through phone, WhatsApp, email, and social media.
  • Handle customer inquiries, complaints, returns, and exchange requests professionally.
  • Coordinate with internal teams (Product, Dispatch, Listing, Inventory) to resolve customer issues.
  • Maintain accurate logs of customer interactions and follow-ups.
  • Ensure a high level of customer satisfaction by providing timely and effective support.
  • Contribute to the improvement of customer service processes and standards.
Requirements:
  • Minimum qualification: Intermediate (Bachelor's degree preferred).
  • Previous customer service experience is a plus.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and handle multiple tasks.
  • Familiar with WhatsApp, Facebook, Instagram, and basic computer operations.
  • Fluent in Urdu; English proficiency is a plus.
What We Offer:
  • Market-competitive salary based on experience.
  • Friendly and supportive team environment.
  • Growth opportunities within the company.

Urgent Hiring – 3 Positions Available

Location: House # 55, Model Colony, Gulshan-e-Jami, Malir, Opposite to Malir Cantt Check Post # 02, Karachi

Timings: 10 AM to 7 PM (Monday to Saturday)

Apply now and become a part of Sunday Bazar

WhatsApp: 0303-2356310

Seniority level
  • Seniority levelEntry level
Employment type
  • Employment typeFull-time
  • IndustriesRetail

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