
Customer Service Representative
3 weeks ago
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Job Title: Customer Service Representative (3 Positions)
Job Type: Full-Time
Working Days: Monday to Saturday
Working Hours: 10:00 AM to 7:00 PM
Job Title: Customer Service Representative (3 Positions)
Company: Sunday Bazar
Location: House # 55, Model Colony, Gulshan-e-Jami, Malir, Opposite to Malir Cantt Check Post # 02, Karachi, Pakistan
Job Type: Full-Time
Working Days: Monday to Saturday
Working Hours: 10:00 AM to 7:00 PM
Salary: Market Competitive
Vacancies: 3
Sunday Bazar is urgently hiring 3 Customer Service Representatives to join our team. We are looking for individuals who are proactive, customer-focused, and able to manage communication across various channels. If you enjoy helping others and thrive in a fast-paced environment, we'd love to hear from you
- Communicate with customers through phone, WhatsApp, email, and social media.
- Handle customer inquiries, complaints, returns, and exchange requests professionally.
- Coordinate with internal teams (Product, Dispatch, Listing, Inventory) to resolve customer issues.
- Maintain accurate logs of customer interactions and follow-ups.
- Ensure a high level of customer satisfaction by providing timely and effective support.
- Contribute to the improvement of customer service processes and standards.
- Minimum qualification: Intermediate (Bachelor's degree preferred).
- Previous customer service experience is a plus.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and handle multiple tasks.
- Familiar with WhatsApp, Facebook, Instagram, and basic computer operations.
- Fluent in Urdu; English proficiency is a plus.
- Market-competitive salary based on experience.
- Friendly and supportive team environment.
- Growth opportunities within the company.
Urgent Hiring – 3 Positions Available
Location: House # 55, Model Colony, Gulshan-e-Jami, Malir, Opposite to Malir Cantt Check Post # 02, Karachi
Timings: 10 AM to 7 PM (Monday to Saturday)
Apply now and become a part of Sunday Bazar
WhatsApp: 0303-2356310
Seniority level- Seniority levelEntry level
- Employment typeFull-time
- IndustriesRetail
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