Experienced Calling Agent With Strong Communication Skills

3 weeks ago


Karachi, Sindh, Pakistan Mineart Solutions Full time
Job Description:

We are seeking a highly skilled Calling Agent with fluent English communication skills and a proven track record in the call center industry. The ideal candidate will have the expertise and professionalism to handle inbound and outbound calls, provide exceptional customer service, and deliver results in a fast-paced environment.

Requirements:

  1. Fluent English with excellent verbal and written communication skills.
  2. Minimum 2+ years of experience in the call center industry.
  3. Strong interpersonal and customer service skills.
  4. Ability to multitask and stay organized in a fast-paced environment.
  5. Proficient in using call center software and tools.

Benefits:

  1. Competitive salary based on experience.
  2. Flexible working hours.
  3. Opportunity to grow within the company.

Location: Scheme 33 Saadi town, Karachi

If you meet the qualifications and are passionate about delivering outstanding service, we want to hear from you Please send your resume and a brief cover letter with the subject line "Application for Calling Agent Position."

Job Specification:

Responsibilities:

  1. Manage inbound and outbound calls effectively.
  2. Address customer inquiries and resolve issues promptly and professionally.
  3. Maintain accurate call records and documentation.
  4. Collaborate with the team to improve call strategies and achieve targets.
  5. Handle high-pressure situations with a positive attitude.
  6. Experience in sales or customer retention.
Job Rewards and Benefits:

Incentive Bonus

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