Application Support Engineer

2 days ago


Lahore, Punjab, Pakistan Union Developers Full time

Union Developers (Pvt.) Ltd. is currently seeking an individual for the position of Application Support Analyst based in Lahore, with a minimum of 3 to 5 years of experience in a similar role. For more information about the company, please visit our website.

Responsibilities:
  1. Develop and maintain utilities and automated reporting tools to streamline operations and improve decision-making.
  2. Conduct user training sessions to ensure effective application use and adoption of new features.
  3. Coordinate with external vendors and development teams for issue resolution, application enhancements, and system updates.
  4. Support application implementations and provide front-end support during deployment and post-go-live phases.
  5. Create reports using queries and troubleshoot data/reporting issues in real-time.
  6. Automate recurring processes, track application issues, and document changes.
  7. Manage job scheduling, availability, clustering, and replication tasks related to applications.
  8. Troubleshoot performance issues impacting application usability.
  9. Monitor and maintain audit controls and log files to ensure data integrity and security compliance.
  10. Propose and implement stored procedures and functions to enhance control and automation.
  11. Coordinate cross-departmental training and support software implementation efforts.
  12. Manage user roles, accounts, and access levels within applications.
  13. Assist with report logs, user form edits, and UI/UX improvements.
  14. Prepare and deliver detailed reports and presentations for stakeholders and management.
  15. Analyze application performance metrics and resolve system issues promptly.
  16. Oversee development timelines for software updates and enhancements.
Qualifications:
  • Bachelor's degree in Computer Science, Information Technology, Software Engineering, or a related field.
  • Relevant certifications such as ITIL, Microsoft Certified: Azure Fundamentals, or SQL certification are advantageous.
Experience:
  • 3–5 years in application support, systems analysis, or software implementation.
  • Experience troubleshooting software issues, conducting user training, and report generation.
  • Experience working with cross-functional teams and third-party vendors.
  • Support experience in 24x7 environments and incident management is preferred.
Technical Knowledge:
  • Proficiency in SQL for report creation, data correction, and troubleshooting.
  • Knowledge of application servers, job scheduling, clustering, and replication tools.
  • Understanding of application auditing, logging, and access control management.
  • Familiarity with scripting or automation tools.
  • Experience with application lifecycle management and software implementation best practices.
  • Knowledge of performance monitoring tools and support ticket management.
Seniority Level:

Mid-Senior level

Employment Type:

Full-time

Job Function:

Information Technology

Note: This job posting is active. Referrals can increase your chances of interviewing at Union Developers.

#J-18808-Ljbffr

  • Lahore, Punjab, Pakistan Nivoda Full time

    About the Role:We are seeking a motivated and detail-oriented Supplier Stock Support Engineer to join our dynamic team. In this role, you will play a crucial part in ensuring seamless communication and support for our valued suppliers. Your primary responsibilities will include:International Supplier Support: Providing timely and efficient support to...


  • Lahore, Punjab, Pakistan ALM Human Resource Full time

    Join to apply for the Application Support Specialist role at ALM Human ResourceJoin to apply for the Application Support Specialist role at ALM Human ResourceDirect message the job poster from ALM Human ResourceHR Consulting Expert in HR Consulting at ALM Human ResourceJob ResponsibilitiesAdminister and maintain software systems with regular updates,...

  • Application Engineer

    2 weeks ago


    Lahore, Punjab, Pakistan Energy Solution Pvt. Ltd. Full time

    Bachelor's degree in Electrical/Electronic Engineering or relevant fieldEnergy Solutions (Private) Limited (ESL) is a leading service company in the Power Generation sector, committed to helping customers navigate the complexities of power generation equipment from 1kVA to 2500 kVA. Our mission encompasses not just selection and purchase, but also...


  • Lahore, Punjab, Pakistan (IES)Integrated Engineering Services Full time

    Direct message the job poster from (IES)Integrated Engineering ServicesDirector Technical at Integrated Engineering Services (Pvt) Ltd.Company DescriptionIntegrated Engineering Services (IES) has been delivering turnkey solutions to Process Industries since 1994. Specializing in Instrumentation, Process Control Automation, Electrical, Mechanical systems, and...


  • Lahore, Punjab, Pakistan ALM Human Resource Full time

    2 days ago Be among the first 25 applicantsDirect message the job poster from ALM Human ResourceHR Consulting Expert in HR Consulting at ALM Human ResourceJob ResponsibilitiesAdminister and maintain software systems with regular updates, backups, and reporting.Manage daily operations of marketing campaigns, including setup and performance tracking.Perform...


  • Lahore, Punjab, Pakistan Contour Software Full time

    Join to apply for the Application Support Analyst (L3) role at Contour SoftwareContinue with Google Continue with GoogleJoin to apply for the Application Support Analyst (L3) role at Contour SoftwareAbout ContourContour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.About ContourContour Software has grown...


  • Lahore, Punjab, Pakistan Algo Full time

    Get AI-powered advice on this job and more exclusive features.Job Title: L2 Application Support SpecialistLocation: DHA Phase 8, LahoreJob Summary:Responsiblefor providing Tier 2 (L2) support to our customers by researching, diagnosing,troubleshootingdata & applicationissues and resolving incidentsand providing support forissues and other technical problems...


  • Lahore, Punjab, Pakistan Malson Group Full time

    This is a full-time on-site role for a Sales Application Engineer at MALSON GROUP in Lahore. The Sales Application Engineer will be responsible for the business development and technical correspondence for HVAC and Commercial Refrigeration Projects. It will require a detailed understanding of the products and brands being offered by Malson Group that shall...


  • Lahore, Punjab, Pakistan Eon Full time

    Join to apply for the Application Security Engineer role at Eon23 hours ago Be among the first 25 applicantsJoin to apply for the Application Security Engineer role at EonGet AI-powered advice on this job and more exclusive features.Work with the industry leaderAt Eon, our mission is to make patients healthier and healthcare more affordable. Eon Patient...


  • Lahore, Punjab, Pakistan Core (a TST company) Full time

    About the Role:We are seeking a highly skilled Senior Application Engineer to join our growing engineering team. This role is ideal for someone who thrives at the intersection of backend development, data engineering, and cloud infrastructure. You will be instrumental in designing and scaling backend systems, managing complex database migrations, and...