Senior Manager, Performance

3 weeks ago


Karachi, Sindh, Pakistan Delivery Hero Austria Full time
About the opportunity
  • Lead in-depth business performance analysis to uncover key insights supporting the MD in strategic and operational decision-making.
  • Drive the OKR (Objectives & Key Results) process for the country—setting, cascading, and tracking progress to ensure strategic focus and accountability across functions.
  • Collaborate with Business and Functional Heads to review performance, gather core insights, and co-create solutions to improve outcomes.
  • Track and report on the execution of key initiatives, ensuring alignment with organizational goals and timely delivery.
  • Manage and support high-priority, sensitive matters for the MD office, ensuring discretion, clarity, and strategic alignment in all communications.
  • Lead the data management function for the local market and liaise with the regional business analytics team for effective data support and management of BI for the country.
  • Act as the core data lead for the country, identifying gaps in performance visibility for different functions and their analytics teams.
What you need to be successful
  • 4-5 years of experience as a Business Analyst; experience within a strategic/central function is a plus.
  • A Bachelor's degree (minimum) or Master's degree (preferred) in a quantitative discipline such as Computer Science or Management Science.
  • Proven expertise in SQL and designing scalable, efficient queries to support data-driven decision-making.
  • Strong leadership in managing the entire data analysis lifecycle, including problem formulation, data auditing, analysis, interpretation, recommendations, and stakeholder presentations.
  • Excellent communication skills, with the ability to distill complex data into clear insights for technical and non-technical audiences.
  • Ability to craft compelling business cases supported by data, with a deep understanding of statistical modeling.
  • Experience creating data visualization reports using Tableau, Looker Studio, or similar BI tools.
  • Experience mentoring and developing analytical teams, fostering innovation, and aligning team outputs with organizational objectives.
  • Experience with cloud platforms like BigQuery and Google Cloud Platform is highly desirable.
  • Proficiency in Python for reproducible data analysis and familiarity with advanced analytics workflows.
  • Hands-on experience with version control systems such as Git.
  • Experience in data engineering, including building and maintaining data pipelines with tools like Airflow, is a plus.
Who we are

The pandas have embarked on an inspiring journey to serve "Meal for Every Table." This journey began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, strive to deliver Meal for Every Table.

Join us as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Become a "Senior Manager, Performance" in the "MD Office."

You will report to the Head, MD Office.

What's in it for you

What does your playfield look like?

  • We work in a flexible but fast-paced environment.
  • We start and end with customers to deliver exceptional service.
  • We love to innovate, prioritize, decide, and deliver.
  • We are passionate about our work and committed to achieving targets. If you are driven to see your dreams realized, join us.
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