Senior Manager, Performance

Company Description

The pandas have embarked on an inspiring journey to serve "Meal for Every Table." This adventure began in the bustling hub of our Delivery Heroes, Vendor Partners, Suppliers, Pandamarts, and Passionate Homechefs, all united by the dream of delivering joy through delicious food & more. Together, our pandas face challenges, bring innovations, and with unwavering determination and heart, they strive to deliver Meal for Every Table.

Join us on our journey as we aim to connect with 25% of Pakistan's population, delivering more than just meals, uplifting lives, and driving positive transformation throughout the nation. Come onboard as a "Senior Manager, Performance" and play your part in the "MD Office."

On this journey, you will report to "Head, MD Office".

1. Lead in-depth business performance analysis to uncover key insights that support the MD in strategic and operational decision-making.
2. Drive the OKR (Objectives & Key Results) process for the country—setting, cascading, and tracking progress to ensure strategic focus and accountability across functions.
3. Collaborate with Business and Functional Heads to review performance, gather core insights, and co-create solutions that improve outcomes.
4. Track and report on the execution of key initiatives, ensuring alignment with organizational goals and timely delivery.
5. Manage and support high-priority, sensitive matters for the MD office, ensuring discretion, clarity, and strategic alignment in all communications.
6. Lead the data management function for the local market and liaison with the regional business analytics team for effective data support and management of BI for the country.
7. Work as the core data lead for the country, identifying gaps for performance visibility for different functions and their respective analytics teams.

1. 4-5 years of experience as a Business Analyst - experience within a strategic/central function is a plus.
2. A Bachelor's degree (minimum) or Master's degree (preferred) in a quantitative discipline such as Computer Science, Management Science.
3. Proven expertise in SQL and experience designing scalable, efficient queries to support data-driven decision-making.
4. Strong leadership in managing the entire data analysis lifecycle, including problem formulation, data auditing, rigorous analysis, interpretation, actionable recommendations, and stakeholder-ready presentations.
5. Excellent communication skills, with the ability to distill complex data into clear insights and effectively communicate to technical and non-technical audiences.
6. Demonstrated ability to craft compelling and creative business cases supported by data - deep understanding of statistical (mathematical) modelling.
7. Understanding of creating data visualization reports using Tableau, Looker Studio or similar modern BI Tools.
8. A track record of mentoring and developing analytical teams, fostering innovation, and aligning team outputs with organizational objectives.
9. Experience working with cloud-based platforms, such as BigQuery and Google Cloud Platform, is highly desirable.
10. Proficiency in Python for reproducible data analysis and familiarity with advanced analytics workflows.
11. Hands-on experience with version control systems, such as Git, to enable collaborative development and reproducibility.
12. Experience in data engineering, including building and maintaining data pipelines using tools such as Airflow, is a significant plus.

What does your playfield look like?

• We work in a flexible but fast paced environment.
• We start and end with customers to deliver exceptional service.
• We love to innovate, prioritize, decide, and deliver.
• We love what we do, and we don't rest until our targets are achieved. So if you're also someone who is driven until the dream is achieved, come join us.