
English Speaking Candidates
1 day ago
UK's leading translation and interpretation company TRANSLATION EMPIRE is looking for experienced Customer Support Representatives with exceptional communication skills in English, for our office based in Bahria Town, phase 7 Rawalpindi.
Responsibilities:
- Manage/handle the incoming calls professionally
- Identify and assess customers' needs to achieve satisfaction
- Give follow-up calls to the customers at a specified date and time
- Keep records of customer interactions
- Follow communication procedures, guidelines, and policies
- Manage a large number of outbound calls
- Follow call centre scripts when handling different topics
- Identify interpreter's needs, clarify information, research every issue, and provide solutions
Requirements
Qualification:
- Must be O levels, A levels or graduate with BBA/MBA preferred
- Excellent English communication skills
Skills Required:
Go-getter attitude focused approach, calm, proactive, hardworking as well as intelligent working, time-driven, soft-spoken, dedicated to assigned tasks, quick learner, team player as well as solid individual player, solution provider.
Location: Bahria Town, phase 7
Timings: UK timings
Benefits:
- Market Competitive Salary
- Health Insurance, Leave Encashment, Annual leave
- Learning and Career Development
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Islamabad, Islamabad, Pakistan Translation Empire Full timeEnglish Speaking Candidates Outbound CallingManage and handle the outgoing/incoming calls professionally.Identify and assess customer needs to achieve satisfaction.Give follow-up calls to the customers at a specified date and time.Stay up-to-date on product and service knowledge.Follow communication procedures, guidelines, and policies.Manage a large number...
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1 day ago
Islamabad, Islamabad, Pakistan Translation Empire Full timeManage/handle the outgoing/incoming calls professionallyIdentify and assesses customer's need to achieve satisfactionGiving follow up calls to the customers at a specified date and timeStay up-to-date on product and service knowledgeFollow communication procedures, guidelines, and policiesManaging a large number of outbound/inbound callsIdentify trends in...
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