
English Speaking Candidates
4 weeks ago
- Manage/handle the outgoing/incoming calls professionally
- Identify and assesses customer's need to achieve satisfaction
- Giving follow up calls to the customers at a specified date and time
- Stay up-to-date on product and service knowledge
- Follow communication procedures, guidelines, and policies
- Managing a large number of outbound/inbound calls
- Identify trends in customer inquiries or issues, and provide feedback to relevant teams to improve products, services, or processes
Requirements & Skills:
- Excellent written and verbal communication skills, particularly in English
- Strong problem-solving and troubleshooting abilities
- Ability to remain calm and professional under pressure
- Strong attention to detail and accuracy
- Ability to work independently and as part of a team
- Comfortable with technology and ability to quickly learn new systems
- Ability to adapt to changing situations and priorities
Work from Office.
Shift Time:
UK Timings preferably 12:00 p.m. – 09:00 p.m. / 01:00 p.m. – 10:00 p.m. / 02:00 p.m. - 11:00 p.m. PST
Translation and Localization - Rawalpindi, Pakistan
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