English Speaking Candidates

4 weeks ago


Islamabad, Islamabad, Pakistan Translation Empire Full time
  • Manage/handle the outgoing/incoming calls professionally
  • Identify and assesses customer's need to achieve satisfaction
  • Giving follow up calls to the customers at a specified date and time
  • Stay up-to-date on product and service knowledge
  • Follow communication procedures, guidelines, and policies
  • Managing a large number of outbound/inbound calls
  • Identify trends in customer inquiries or issues, and provide feedback to relevant teams to improve products, services, or processes
Job Specification

Requirements & Skills:

  • Excellent written and verbal communication skills, particularly in English
  • Strong problem-solving and troubleshooting abilities
  • Ability to remain calm and professional under pressure
  • Strong attention to detail and accuracy
  • Ability to work independently and as part of a team
  • Comfortable with technology and ability to quickly learn new systems
  • Ability to adapt to changing situations and priorities

Work from Office.

Shift Time:

UK Timings preferably 12:00 p.m. – 09:00 p.m. / 01:00 p.m. – 10:00 p.m. / 02:00 p.m. - 11:00 p.m. PST

Translation and Localization - Rawalpindi, Pakistan

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