Manager Network Performance

4 weeks ago


Islamabad, Islamabad, Pakistan PTCLal Full time

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With our unwavering #ReadyToRise mindset, we have been recognized as an award-winning BEST PLACE TO WORK in the Telecom and Technology sector in Pakistan.

We are not just industry leaders; we are redefining excellence with groundbreaking solutions. PTCL Group stands out in the technology industry with its commitment to high-end innovation and leading the way in delivering integrated ICT and Cellular Network services in Pakistan, all rooted in our journey of Culture Transformation & Change Management.

PTCL Group actively cultivates an inclusive & diverse culture that values and uplifts every individual, regardless of their gender, social background, religion, belief, or disability.

PTCL Group Vision & Values

With a clear vision to become the largest technology player and the national champion driving the digital transformation of Pakistan, PTCL Group is guided by a set of our unified core values:

  • Be Resilient
  • Think Big
  • Win Every Battle
  • Value Success

IN THIS ROLE YOU WILL

Responsible to perform GAP analysis of Access, Core & transmission network, identify opportunities for improvement, provide suggestions and coordination with respective stakeholders till resolution. Probe based Solution understanding, TCP/UDP, OTT & user level (Groups) analysis and demarcation of issues. Providing data and analysis to respective stakeholders for strategic or operational decisions

HOW CAN YOU EXPRESS YOUR TALENT

  • Network Performance Index development (NPI), reporting and analysis with improvement opportunities &Coordination till resolution
  • Internally Developed Weekly/Daily Dashboard Monitoring, Issue Escalations & Resolutions. Explore opportunities to automate internal reports on Power BI/Tableau & Different AI based initiatives.
  • SEQ Solution reporting and analysis with demarcation of issues. TCP/UDP & OTT as well as user groups reporting and analysis
  • E2E City analysis including all nodes (Microwave, Access, Core, users) & CEM, reporting with improvement opportunities & Coordination till resolution
  • Network GAP analysis, weekly & monthly analysis of low performing areas/Cities/Clusters
  • Supporting management for smooth functional working; Monthly and quarterly meetings with persistent issues impacting Network

WHAT YOU NEED TO BE SUCCESSFUL

Qualification

  • BSc. Electrical or Telecommunication Engineering/ Data Analytics and automation certification
  • 2G/3G/LTE Technologies
  • RF/Tx/Core expertise
  • IP Network/OTT Applications

PTCL Group's family-centric policies, offering 6-month maternity and 30-day paternity leave, along with a hybrid work model, redefine the workplace for a balanced and fulfilling career.

#ExpressYourTalent #ReadyToRise #TayyarHo

Seniority level
  • Seniority levelAssociate
Employment type
  • Employment typeFull-time
Job function
  • Job functionEngineering and Information Technology
  • IndustriesTelecommunications

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SM (ICT Infra Services & Operations Excellence)

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